Pariss Rivera
Fresno,CA
Summary
Detail-oriented and knowledgeable Chiropractic Aide skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. Successful management experience with employees along with passion for supporting improvement of overall physical health and well-being. Offering 2 years of patient interaction, successful and steady flow within office and able to complete numerous job duties within and outside of job title. Able to achieve tasks above and beyond for business and patient needs. Along with work experience, strong passion with healthy lifestyle management and knowledge of healthy dietary habits and exercise in order to achieve a healthy lifestyle.
Overview
2
2
years of professional experience
Work History
Chiropractic Assistant Supervisor
Preferred Chiropractic Center
2022.07 - Current
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
- Input patient data into computer system using Easybiz and checked information for accuracy.
- Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
- Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
- Promoted a welcoming atmosphere by greeting patients warmly upon arrival and addressing their concerns promptly.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed electric muscle stimulation, massage, and mechanical traction.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Demonstrated proficiency in using various therapeutic modalities like ultrasound therapy or electrical stimulation under chiropractor supervision for better treatment outcomes.
- Improved office organization by maintaining clean and well-stocked treatment rooms for daily use.
- Assisted chiropractors with patient care, ensuring accurate documentation and treatment plans.
- Supported practice growth by maintaining a well-organized office environment and ensuring efficient day-to-day operations.
- Assisted chiropractor during patient exams to implement treatment plans quickly.
- Increased patient retention through exceptional customer service and follow-up communications.
- Learned and followed laws and HIPAA guidelines to keep office compliant with industry regulations.
- Educated patients by providing treatment option information and advice on self-care and injury prevention.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Collected and documented patient medical information such as blood pressure and weight.
- Oriented and trained new staff on proper procedures and policies.
Education
Bachelor Of Kinesiology - Exercise Science
California State University - Fresno
Fresno, CA12.2023
Skills
- Medical Terminology
- Patient Care Coordination
- Patient Flow Management
- Patient Care
- Professionalism and Ethics
- Able to quickly grasp new concepts
- Adaptable
- Works well under pressure
- Conflict Resolution Strategies
- Phone Etiquette Maintenance
- Patient Education
- Healthcare Compliance Understanding
- Time management mastery
- Organizational Skills Development
- Charting
- Critical Thinking
- Relationship Building
- Flexibility and Adaptability
- Clear Communication
- Decision-Making
- Office Support
- Patient Chart Tracking
- Conflict Resolution
Timeline
Chiropractic Assistant Supervisor
Preferred Chiropractic Center
2022.07 - Current
Bachelor Of Kinesiology - Exercise Science
California State University - Fresno
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