Parissa Roybal
Denver,Colorado
Summary
Highly motivated and personable professional with extensive experience in administration, case management, and behavioral health. Expert in interpersonal communication, crisis de-escalation, and complex database management. Proven ability to handle high-volume multitasking while maintaining a self-aware, growth-oriented mindset.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Registered Behavior Therapist (RBT)
ACTION BEHAVIOR CENTERS
Denver, CO
05.2025 - 08.2025
- Provided high-quality, 1-on-1 ABA therapy to individuals with Autism Spectrum Disorder (ASD).
- Utilized least-to-most prompting and positive reinforcement to facilitate skill acquisition and independence.
- Collected and analyzed real-time data on target behaviors (frequency, duration) to track client progress.
- Implemented de-escalation techniques during crisis situations to maintain a safe, therapeutic environment.
- Collaborated with BCBAs and families to generalize therapy goals into home and community settings.
Eligibility Technician
DENVER HUMAN SERVICES
Denver, CO
08.2019 - 07.2024
- Managed intake and processing for food, medical, and cash assistance applications.
- Conducted interviews to determine program eligibility based on complex state and federal guidelines.
- Maintained accuracy within the CBMS database and Work Management System (WMS).
- Addressed urgent client inquiries and processed case file changes with high attention to detail.
- Completed specialized Family Violence Option Training to better support at-risk populations.
Client Services Representative
APP UNIPATH (Robert Half)
Denver, CO
01.2016 - 07.2016
- Managed inbound phone intake for client inquiries and reported outpatient results to medical personnel.
- Verified and processed patient specimens, ensuring distribution to the correct pathologists.
- Maintained meticulous documentation of client requests and laboratory procedures.
Accounting Administrative Clerk
COLORADO REHAB & OCCUPATIONAL MEDICINE
Aurora, CO
03.2013 - 06.2013
- Performed accounts payable data entry and maintained organized records of company invoices.
- Handled sensitive employee records, ensuring proper retention and disposal protocols.
Administrative Assistant / Receptionist
CENTER FOR SELF-DEVELOPMENT
Denver, CO
05.2006 - 07.2011
- Co-authored training manuals for center programs and assisted in teaching computer classes.
- Streamlined manual and electronic application processing for students and clientele.
Education
Bachelor of Arts - Psychology
Arizona State University
Skills
- Clinical & Case Work: ABA Therapy, Eligibility Determination, Case Evaluation, Crisis Intervention
- Administration: Records Management, Document Control, Data Entry, Front-Desk Operations
- Technical Skills: MS Office, Smart Office, CBMS Database, Work Management System (WMS)
- Communication: Interpersonal Relations, Client Intake, Training & Manual Development
Certification
- Registered Behavior Therapist (RBT) Certification | Action Behavior Centers
- Government Program & Software Certification | Denver Human Services
Timeline
Registered Behavior Therapist (RBT)
ACTION BEHAVIOR CENTERS
05.2025 - 08.2025
Eligibility Technician
DENVER HUMAN SERVICES
08.2019 - 07.2024
Client Services Representative
APP UNIPATH (Robert Half)
01.2016 - 07.2016
Accounting Administrative Clerk
COLORADO REHAB & OCCUPATIONAL MEDICINE
03.2013 - 06.2013
Administrative Assistant / Receptionist
CENTER FOR SELF-DEVELOPMENT
05.2006 - 07.2011
Bachelor of Arts - Psychology
Arizona State University