Summary
Overview
Work History
Education
Skills
Certification
Timeline
Barista

Parke Barrow

Las Cruces,NM

Summary

Highly motivated customer service professional offers history of increasing customer satisfaction and loyalty through outstanding customer service. Skilled in handling customer inquiries, resolving customer issues, and providing excellent customer service. Possesses a strong knowledge of customer service principles and best practices. Current student looking to join the workforce to gain real-world experience. Ability to complete tasks on time in both individual and team settings. Dependable and reliable, ready to learn and grow with your company. Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology. Ready to apply knowledge and skills to any challenge. Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support. Experienced non-medical Care Provider offering 5 years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Barista

LDU Coffee
07.2024 - 01.2025
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Medical Assistant

Bluebird Homecare
05.2023 - 03.2024
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.

Live-In Caregiver

Comfort Keepers
03.2021 - 04.2023
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.

Caregiver

Ambercare
01.2020 - 03.2021
  • Assisted with dressing guidance, grooming, meal preparation and medication reminders.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Shopped for groceries regularly in order to keep house stocked with necessities.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.

CUSTOMER SERVICE ASSOCIATE

Walgreens
01.2019 - 11.2019
  • Resolved product or service problems by clarifying customer's complaints and determining cause of problem.
  • Assisted customers with product selection, order entry, and payment processing.
  • Followed up with customers to support satisfaction and resolve any issues.
  • Described and explained merchandise and operation of merchandise to customers.
  • Improved and increased store sales through positive attitude and knowledge of products.

Education

HIGH SCHOOL DIPLOMA -

Mayfield High
Las CRuces, NM

Skills

  • Household Chores
  • Direct Patient Care
  • First Aid and Safety
  • Client Requirements
  • Patient Care
  • Behavior Redirection
  • Up-selling
  • Display case merchandising
  • Food preparation
  • Multitasking and organization
  • Hospitality and accommodation

Certification

  • DCA - Direct Care Aide
  • PCA - Personal Care Aide

Timeline

Barista

LDU Coffee
07.2024 - 01.2025

Medical Assistant

Bluebird Homecare
05.2023 - 03.2024

Live-In Caregiver

Comfort Keepers
03.2021 - 04.2023

Caregiver

Ambercare
01.2020 - 03.2021

CUSTOMER SERVICE ASSOCIATE

Walgreens
01.2019 - 11.2019

HIGH SCHOOL DIPLOMA -

Mayfield High
Parke Barrow