Summary
Overview
Work History
Education
Skills
Quote
Work Availability
Timeline
Software
Languages
Interests
Websites
Work Preference
Affiliations
Accomplishments
Certification
Generic

Parke Nimmons

Lone Tree,CO

Summary

Adept at driving IT innovations and optimizing processes, I spearheaded system improvements at TechFarmer, enhancing IT uptime. My expertise in network administration and project management, coupled with a knack for fostering vendor relationships, has consistently elevated operational efficiency and security standards. Resourceful professional in network and computer systems management, known for high productivity levels and efficient task completion. Possess specialized skills in network configuration, system security protocols, and disaster recovery planning. Excel in problem-solving, teamwork, and adaptability, ensuring seamless operations and optimized system performance.

Overview

27
27
years of professional experience

Work History

Information Technology Consultant

TechFarmer
Centennial, CO
07.2008 - Current
  • Installed, configured, and maintained computer systems, networks, printers, and other related equipment.
  • Submitted recommendations regarding infrastructure overhauls.
  • Configured virtual machines for testing purposes using VMware ESXi server.
  • Built and maintained successful relationships with service providers, vendors, dealers, and consumers.
  • Promoted continuous improvement for IT governance processes.
  • Created and implemented new troubleshooting processes, improving efficiency and customer satisfaction while reducing costs.
  • Liaised with vendors for procurement of IT hardware and software solutions.
  • Designed, configured and tested computer hardware and operating system software.
  • Developed and maintained strong relations with customers to meet quality expectations.
  • Assisted customers with various types of technical issues via email, live chat, and telephone.
  • Coordinated with product and engineering teams to report software bugs and request new features based on customer feedback.
  • Implemented and provided technical support for voice services and equipment.
  • Analyzed equipment performance records to determine need for repair or replacement.
  • Managed multiple projects simultaneously while meeting deadlines.
  • Provided technical support to users with hardware and software issues.
  • Performed system backups and data recovery operations when required.
  • Developed mitigation strategies and prepared standard operating procedures.
  • Analyzed system logs to detect any possible malfunctions or malicious activities on the network.
  • Conducted research on emerging technologies in support of system development efforts.
  • Documented changes made to existing IT infrastructure components.
  • Maintained up-to-date case documentation for future reference.
  • Implemented system security and data assurance software.
  • Evaluated emerging technologies for potential improvements in efficiency.
  • Devised incisive workarounds and resolutions for IT-related problems.
  • Increased overall company performance through improved IT uptime and cost reductions.
  • Maintained up-to-date knowledge of the latest technology trends, tools, and best practices in technical support.
  • Increased system security and performance with proactive changes.
  • Assisted in the development of disaster recovery plans for critical systems.

Senior Systems Administrator

RNL Design
Denver, CO
05.2001 - 07.2008
  • Developed and maintained project plans, timelines, and budgets.
  • Identified needs and coordinated resource allocation to deliver quality standards on time and within budget.
  • Led meetings with internal team members, consultants and contractors.
  • Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
  • Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
  • Employed firewalls and VPNs to safeguard network security.
  • Monitored network usage and capacity to forecast future requirements and plan for expansions.
  • Designed, implemented, and maintained local area networks (LANs) and wide area networks (WANs) across multiple locations.
  • Implemented, tested, validated and maintained networking services according to solution designs.
  • Configured, monitored and maintained email applications or virus protection software.
  • Developed and maintained comprehensive documentation of network configurations, setups, and procedures for future reference.
  • Configured and installed network hardware including routers, switches, and firewalls to enhance security and performance.
  • Monitored network performance to determine adjustments needed.
  • Managed IP addressing and subnetting, ensuring efficient network operation and connectivity.
  • Utilized network management tools for monitoring, configuration management, and issue resolution.
  • Promoted continuous improvement for IT governance processes.
  • Participated in disaster recovery planning, implementation, and testing to ensure business continuity.
  • Troubleshot complex network issues, reducing downtime and improving user satisfaction.
  • Developed and implemented system lifecycle methodologies to produce systems of high quality.
  • Supervised team members responsible for troubleshooting IT problems within the organization.
  • Examined metrics and prepared IT project progress reports.
  • Globally managed several satellite IT locations, maintaining secure and operational corporate infrastructure.
  • Performed routine maintenance activities such as patching servers or updating antivirus definitions.
  • Developed and implemented IT policies, procedures and best practices for the organization.

Information Systems Specialist

Microsource
Centennial, CO
04.1998 - 05.2001
  • Performed routine maintenance on servers to ensure optimal performance of the IT infrastructure.
  • Updated firmware on server hardware components when necessary for improved stability and performance.
  • Participated in IT department meetings to identify continuous improvement opportunities and enhance delivery of IT services to users.
  • Provided technical support to users regarding hardware, software, and networking issues.
  • Planned upgrades or replacements of existing systems based on budget constraints and resource availability.
  • Diagnosed, troubleshot and resolved hardware and system problems.
  • Installed and configured operating systems, software applications, and system management tools.
  • Developed backup procedures to ensure data security and integrity.
  • Built new file servers to maximize web hosting, terminal servers and domain control performance.
  • Developed and implemented complex internet and intranet applications on multiple platforms.
  • Performed preventive maintenance and upgraded systems to improve network, system, and data availability and integrity.

Education

Bachelor of Arts - Geography

University of Georgia
Athens, GA
05-1995

Skills

LAN protocols

  • Hardware installations
  • Task prioritization
  • Machine learning
  • Annual plan review
  • IT compliance
  • IT vendor management
  • Information security
  • IT risk management
  • Confidential data management
  • IT asset management
  • IT troubleshooting
  • Project management
  • Security protocols
  • Operations management
  • Software licenses and patches
  • Network administration
  • Document management
  • Virtualization technologies
  • IT service management
  • Process improvement implementation
  • Software updates
  • Project coordination
  • Network infrastructure updates

Quote

There are no secrets to success. It is the result of preparation, hard work, and learning from failure.
Colin Powell

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Information Technology Consultant

TechFarmer
07.2008 - Current

Senior Systems Administrator

RNL Design
05.2001 - 07.2008

Information Systems Specialist

Microsource
04.1998 - 05.2001

Bachelor of Arts - Geography

University of Georgia

Software

Microsoft Windows Workstation

Microsoft Windows Server

Microsoft Azure

Microsoft 365

Apple macOS

Linux

VMware vSphere & ESXi

Google Workspace

SonicWALL

IOS

Android

ChromeOS

Ubiquiti UniFi

Languages

English
Native language

Interests

Music

Work Preference

Important To Me

Work-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company Retreats4-day work weekPaid sick leave401k matchStock Options / Equity / Profit Sharing

Affiliations

  • Managed IT Service Providers (MSPs)
  • IT Consultants & System Integrators

Accomplishments

Optimized IT Infrastructure: Improved system efficiency through hardware and software upgrades, reducing downtime and increasing productivity.

Managed IT Projects: Led IT projects from planning to execution, delivering on time and within budget.

Cloud Migration: Successfully migrated applications to the cloud, reducing costs and improving scalability.

Network Optimization: Designed and deployed a more efficient network infrastructure, improving connectivity and reducing outages.

Improved Uptime: Maintained 99.9% system uptime by proactively monitoring and resolving issues.

Vendor Management: Negotiated better contracts with IT vendors, leading to reduction in service costs.

Certification

Citrix Certified Expert

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Parke Nimmons