Parker Adams
Pendleton,OR
Summary
Dedicated to delivering outstanding service and unparalleled support, my focus is on guaranteeing customer satisfaction. With a deep understanding of customer service best practices, skilled in implementing strategies that address customer needs with efficiency and effectiveness. Excels at exploring various solutions to ensure each customer receives the highest level of support possible.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Smart Contract Engineer/ Developer
Cosmic Pigz Ecosystem
04.2024 - Current
- Designed and implemented secure multi-chain smart contracts using Solidity via Remix and OpenZeppelin libraries, automating NFT reward calculations and monthly USDT payouts to 100+ holders across the ecosystem
- Built and deployed BSC-based token contracts with embedded buy/sell tax mechanics to automate USDT reflections and supply burns, enhancing holder incentives and reducing inflation
- Launched Cosmic Collab Coin at $0.00025 and scaled price to a stable $0.07-$0.08 through consistent smart contract improvements, transparent tokenomics, and strategic guerrilla marketing
- Developed and deployed the dApp using Node.js and React with Thirdweb integrations, providing users with a seamless interface to manage NFTs and tokens
- Grew a dedicated user base through grassroots promotion on Twitter, Telegram, and Discord; scaled engagement via NFT mint events, buy contests, and community battles
Housekeeping/ Maintenance
MotoLodge Pendleton
05.2024 - 08.2024
- Maintained and cleaned 15+ guest rooms daily, consistently meeting brand standards for cleanliness and guest readiness
- Replenished guest room amenities and housekeeping carts to ensure uninterrupted service operations
- Inspected and maintained hotel pool and pump systems daily, ensuring optimal chemical balance and safe guest use
- Re-plumbed the complete pool system to improve water circulation and system reliability, reducing downtime and manual maintenance
Front Desk/Maintenance/Housekeeper
America's Best Value Inn
03.2023 - 04.2024
- Prepared and served daily continental breakfast for 30+ guests while maintaining cleanliness and food safety standards
- Managed nightly financial audits and validated transactions using Shift4, ensuring 100% accuracy in daily reports
- Handled check-ins/check-outs for up to 40 guests daily and resolved customer issues promptly to maintain high satisfaction
- Repainted guest rooms, hallways, and building exteriors to improve visual appeal and comply with brand standards
- Cleaned and reset 10-15 rooms per shift to exceed hospitality cleanliness and presentation benchmarks
- Provided personalized guest support and timely service, contributing to repeat bookings and positive online reviews
Budtender
High Desert Cannabis
05.2022 - 01.2023
- Advised customers on cannabis strains, dosage, and consumption methods based on individual preferences and needs, ensuring OLCC compliance
- Processed 50+ daily transactions with 100% accuracy using POS systems, balancing registers and managing cash drawer integrity
- De-escalated customer complaints and delivered empathetic service in a regulated retail environment, maintaining high satisfaction
- Verified customer IDs at store entry and point-of-sale in strict accordance with OLCC guidelines
- Opened store independently, retrieved products from safe, and prepared displays and stock for daily operations
Assistant Sales Manager
Sears Hometown Store
02.2022 - 05.2022
- Built strong customer relationships through tailored product recommendations and quick problem resolution, contributing to increased repeat business
- Monitored and managed 20+ customer orders weekly using internal sales systems, proactively resolving fulfillment delays and ensuring on-time delivery
- Increased monthly sales by 25% through upselling, customer satisfaction initiatives, and loyalty-building techniques
- Trained 3+ new team members on POS systems and upselling strategies, accelerating onboarding time and boosting overall floor performance
- Managed daily store operations including opening/closing, till balancing, and securing daily deposits with full accountability
Education
High school -
Escondido High School
Escondido, CA08.2016
Skills
- Customer Service
- Teamwork
- Communication skills
- Leadership Experience
- Basic math
- Point of Sales
- Retail Sales
- Cash Handling
- Web Development
- Food Service Experience
- API integration
- Self motivation
- JavaScript programming
Certification
- OLCC Marijuana Worker Certification
- OLCC Food Handlers Certification/Safe-Serv
Timeline
Housekeeping/ Maintenance
MotoLodge Pendleton
05.2024 - 08.2024
Smart Contract Engineer/ Developer
Cosmic Pigz Ecosystem
04.2024 - Current
Front Desk/Maintenance/Housekeeper
America's Best Value Inn
03.2023 - 04.2024
Budtender
High Desert Cannabis
05.2022 - 01.2023
Assistant Sales Manager
Sears Hometown Store
02.2022 - 05.2022
High school -
Escondido High School
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