Summary
Overview
Work History
Education
Skills
Timeline
Generic

Parker Aspinwall

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

6
6
years of professional experience

Work History

Director of Operations

Somnics Health
10.2022 - Current
  • Improved operational efficiency by streamlining processes and implementing innovative solutions.
  • Monitored and coordinated workflows to optimize resources.
  • Assisted in recruiting, hiring and training of team members.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Trained and guided team members to maintain high productivity and performance metrics.

Clinical Informatics Specialist

Baptist Health
01.2022 - 10.2022
  • Implemented healthcare systems for patient status monitoring, quality tracking and home care management.
  • Applied medical subject matter knowledge to improve IT systems and functions.
  • Influenced care outcomes by implementing improvements and optimizing health information technology.
  • Evaluated and optimized clinical software, applying established and end-user feedback.
  • Supported corporate objectives and applied team feedback to develop and implement information system strategy.
  • Served as liaison between end-users and health IT team.
  • Collaborated with interdisciplinary teams to develop customized clinical decision support tools, enhancing patient safety and quality of care.
  • Implemented telemedicine solutions that expanded access to care for remote patients while maintaining high-quality standards in service delivery.

Medical Practice Manager

Baptist Health
09.2020 - 12.2021
  • Ordered all office supplies and kept check on inventory levels.
  • Communicated with patients, ensuring that medical information was kept private.
  • Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
  • Consulted with healthcare professionals on business decisions.
  • Developed and maintained policies and procedures to ensure compliance with healthcare regulations, resulting in successful audits from regulatory bodies.
  • Supervised team of 3 physicians and 15 office personnel.
  • Handled job duties for staff members which were unavailable or out of office.
  • Managed budget for the medical practice, reducing overhead costs through careful resource allocation and vendor negotiation.
  • Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
  • Monitored key performance indicators regularly, identifying areas requiring improvement and implementing targeted action plans.
  • Conducted regular staff meetings to facilitate open communication channels among team members leading to improved collaboration and problem solving.
  • Ensured proper maintenance of facility, coordinating repairs and upgrades as needed for optimal functionality and safety.

Director of Operations

Aishling, LLC
11.2017 - 03.2020
  • Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
  • Delivered exceptional customer experiences by implementing strategies focused on meeting evolving needs and expectations.
  • Designed, developed, and implemented health management strategies as well as business, education, and community outreach programs
  • Designed, developed, and implemented complete wellness program involving fitness, nutrition, and comprehensive solutions for all healthcare needs
  • Management of a sleep disorders center and home sleep testing contracts
  • Development of care management and quality measures program

Education

Bachelor of Science - Psychology

Auburn University-Montgomery
Montgomery, AL

Skills

  • Employee Motivation
  • Decision-Making
  • Administrative Management
  • Organizational Structuring
  • Process Improvement
  • Staff training/development
  • Customer Relations
  • Operations Oversight

Timeline

Director of Operations

Somnics Health
10.2022 - Current

Clinical Informatics Specialist

Baptist Health
01.2022 - 10.2022

Medical Practice Manager

Baptist Health
09.2020 - 12.2021

Director of Operations

Aishling, LLC
11.2017 - 03.2020

Bachelor of Science - Psychology

Auburn University-Montgomery
Parker Aspinwall