Summary
Overview
Work History
Education
Skills
Timeline
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Parker Ball

Williamsburg,United States

Summary

Outgoing and adaptable, with strong understanding of government operations and client relationship management. Possesses knowledge in public sector regulations and procurement processes, coupled with skills in strategic planning and communication. Capable of fostering productive partnerships and driving impactful results.

Overview

3
3
years of professional experience

Work History

Government Account Manager

Carahsoft
09.2024 - Current
  • VMware Sales Certified Professional with a proven track record of driving cloud solutions and virtualization to State, Local Government, and Education Customers in Pacific Northwest Region
  • Engaged with customers to align with VMware technologies within the Public IT Sector to tailor to their unique IT challenges for their organization
  • Exceeded monthly objectives by generating leads by growing the customer basis in Pacific Northwest Regions
  • Managed VMware subscription renewals while upselling customers and authorized resellers to the latest VMware technologies and partner solutions.
  • Developed and nurtured customer and partner relationships to foster business growth and effectively resolve organizational challenges.
  • Prospected through cold calling to generate qualified leads for VMware and other departments at Carahsoft.
  • Implemented innovative marketing strategies targeting specific government sectors, resulting in increased brand awareness among potential clients.
  • Negotiated favorable pricing and terms on contract agreements for both the company and client, fostering mutual success.

Food and Beverage Server

Kingsmill Resort
05.2022 - 09.2024
  • Trained new servers to improve team efficiency and quality of service
  • Managed orders using the POS system by ensuring timely delivery of food and beverages
  • Enhanced guest satisfaction by resolving issues in a timely and professional manner
  • Exceeded Sales goals by suggestive selling to guest and members
  • Developed and maintained strong relationships with guest and members by delivering exceptional service which resulted in a higher retention rate and increased customer loyalty


Summer Leadership Intern

SeaWorld Parks & Entertainment
05.2023 - 08.2023
  • This summer I attended seminars held by various departments within the park, including Culinary Operations, Design & Engineering, Finance, Human Resources, Marketing, Merchandise, and Park Operations as well as visiting Professors
  • Managed and Supervised a diverse team of 25 international students in the culinary department, that efficiently executed task and maintaining high standards of productivity
  • Trained inexperienced ambassadors on safety, protocols, and operations daily to ensure efficiency and to execute job functions
  • Overcame language barriers and cultural differences between different cultures to create an inclusive and collaborative work environment
  • Proposed and presented a comprehensive project to senior officials and the park president, focusing on Labor Efficiencies and Equipment Upgrade opportunities that are more efficient with labor to enhance operations in the culinary department


Education

Bachelor's degree - International Affairs

James Madison University
Harrisonburg, VA
05.2024

Skills

  • VMware Sales Certified Professional
  • Lead generation & prospecting
  • Cold calling & pipeline development
  • Upselling & cross-selling
  • Problem-solving & solution alignment
  • Strategic planning & growth mindset
  • Customer satisfaction
  • Organizational skills
  • Team collaboration
  • Partner/channel sales collaboration

Timeline

Government Account Manager

Carahsoft
09.2024 - Current

Summer Leadership Intern

SeaWorld Parks & Entertainment
05.2023 - 08.2023

Food and Beverage Server

Kingsmill Resort
05.2022 - 09.2024

Bachelor's degree - International Affairs

James Madison University

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