Detail-oriented and dedicated professional with a focus on critical thinking and attention to detail in warehouse operations. Successfully maintained inventory accuracy and adhered to safety protocols, contributing to seamless logistics and high-quality service.
Work History
Freight Handler
1 Year 2 Months
FedEx Freight | 06.2025 - Current
Loaded and unloaded trucks while adhering to safety protocols and regulations.
Operated forklifts and pallet jacks to efficiently move freight within warehouse environment.
Sorted packages based on destination, ensuring timely delivery and accuracy of shipments.
Inspected freight for damage and discrepancies, reporting issues to management promptly.
Assisted in maintaining inventory accuracy through regular counts and system updates.
Collaborated with team members to streamline loading processes, enhancing overall efficiency.
Followed standard operating procedures for hazardous materials handling, ensuring compliance with safety standards.
Trained new employees on operational tasks and safety protocols, fostering a safe work environment.
Inspected freight for any damage or faults prior to loading.
Collaborated closely with team members to complete tasks quickly and efficiently, boosting overall productivity.
Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
Utilized proper lifting techniques to facilitate safe and efficient handling of freight.
Packed items to meet shipping requirements.
Sorted and organized packages to make deliveries to the correct address.
Exceeded performance goals consistently while maintaining high-quality work standards in a fast-paced environment.
Achieved rapid turnaround times for inbound shipments through swift unloading, sorting, and storage procedures.
Verified and noted count and condition of cargo received.
Enhanced warehouse efficiency by streamlining freight handling processes and implementing organizational systems.
Operated various types of heavy machinery for efficient movement of goods within the warehouse, reducing manual labor demands.
Streamlined communication between warehouse departments, ensuring all parties were informed of freight statuses.
Drove forklifts, pallet jacks and other equipment to move materials.
Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Provided exceptional customer service by addressing inquiries and resolving issues related to freight handling.
Leasing Agent / Customer Service
6 Years
Penske Truck Leasing | 06.2019 - 06.2025
Managed leasing processes for commercial and consumer truck rentals, followed company policies.
Cultivated strong customer relationships to enhance satisfaction and drive repeat business.
Conducted truck tours and demonstrated vehicle features to customers effectively.
Handled renter communications by quickly responding to customers and answering any questions or concerns.
Handled truck inspections to prepare the truck for use by the renter.
Maintained records of all rental transactions for easy access during audits or internal reviews.
Used the company system to keep records of financial transactions and rental applications.
Expedited the leasing process for renters by efficiently managing application paperwork and payments.