Summary
Overview
Work History
Education
Skills
Timeline
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Parker Dumalski

Chicago,IL

Summary

Dynamic and compassionate professional with experience as a Sales Associate at P.S. Flowers & Balloons, excelling in customer service and inventory management. Proven ability to foster teamwork and resolve conflicts, enhancing customer satisfaction and engagement. Skilled in first aid and CPR, demonstrating attention to detail and a commitment to safety.

Overview

3
3
years of professional experience

Work History

Overnight Summer Camp Counselor

YMCA Camp Duncan
06.2025 - 08.2025
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities for 7 weeks.
  • Supported children by actively listening and offering encouragement.
  • Organized and guided group activities by leading, coaching, and participating with campers.
  • Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
  • Managed daily operations of camp programs, ensuring smooth transitions between activities and maintaining participant engagement throughout the day.
  • Fostered a supportive and inclusive environment for all campers, promoting teamwork and respect among peers.
  • Increased camper satisfaction by consistently providing a high level of enthusiasm and energy throughout daily activities and special events.
  • Implemented camp activities fostering physical, social, and emotional growth.
  • Collaborated with fellow counselors to develop creative solutions for behavioral issues, resulting in improved camper conduct.
  • Mediated camper conflicts to resolve problems and maintain positive and safe camp environments.
  • Participated in meetings to coordinate with other staff on campers' progress, issues and goal achievement.
  • Implemented positive reinforcement techniques to encourage desired behavior from campers both individually and within group settings.
  • Administered first aid quickly to provide health and safety to campers.
  • Implemented safety protocols during recreational activities, reducing the risk of injuries among campers.
  • Encouraged and promoted inclusion and diversity to foster positive and respectful camp environment and teach campers to appreciate and value differences.
  • Enhanced camper experience by planning and executing diverse activities tailored to age groups and interests.
  • Developed strong rapport with parents by addressing concerns promptly and professionally during pick-up and drop-off times.
  • Promoted teamwork and communication by facilitating group climbing sessions and team-building activities.
  • Reduced risk of accidents with diligent monitoring of climbers'' progress and adherence to safety protocols.

Sales Associate

P.S. Flowers & Balloons
06.2022 - 10.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges approximately 10 times per day.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.

Education

Bachelor of Science - Criminal Justice And Criminology

Loyola University of Chicago
Chicago, IL
05-2029

High School Diploma -

Mundelein Consolidated High School
Mundelein, IL
05-2025

Skills

  • Problem-solving
  • Patience and empathy
  • Compassionate communication
  • Attention to detail
  • Creativity and innovation
  • Team building expertise
  • First aid and CPR
  • Teamwork and collaboration
  • Customer service
  • Outgoing personality
  • Inventory tracking
  • Time management

Timeline

Overnight Summer Camp Counselor

YMCA Camp Duncan
06.2025 - 08.2025

Sales Associate

P.S. Flowers & Balloons
06.2022 - 10.2024

Bachelor of Science - Criminal Justice And Criminology

Loyola University of Chicago

High School Diploma -

Mundelein Consolidated High School

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