Parker Dye
DeLand
Summary
I am a dynamic professional with a strong background in customer service and cash handling currently at DeLand Nissan. I have proven I have a strong ability to build relationships and enhance customer satisfaction through effective communication and empathy. I am able to effectively demonstrate reliability and teamwork in fast-paced environments, ensuring compliance and operational efficiency while maintaining a clean and organized workspace.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier
DeLand Nissan
08.2024 - Current
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Paraprofessional
Volusia County Schools
08.2024 - 06.2025
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Assisted teachers in the development of engaging lesson materials aligned with curriculum standards for various subject areas.
- Ensured compliance with state regulations by maintaining thorough documentation of services provided to students with disabilities.
Medical Administrator
Parks Dermatology
12.2022 - 03.2023
- Ensured compliance with healthcare regulations through meticulous record-keeping and documentation practices.
- Handled sensitive patient information with confidentiality, adhering to HIPAA guidelines at all times.
- Reduced wait times for patients by optimizing appointment scheduling methods.
- Assisted physicians in coordinating care plans by maintaining accurate records of treatment progress notes and diagnostic results.
- Assisted senior physicians and surgeons during assessments, examinations and surgical interventions.
- Entered and scanned patient history, current medical conditions and medications into novel EHR system.
Shift Leader
Dunkin’ Donuts
04.2019 - 11.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Medical Assistant/Scribe
Florida Orthopaedic Associates
11.2020 - 08.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Improved clinical workflow with introduction of electronic health records system.
Preschool Teacher
Lil Lambs Christian Preschool
07.2020 - 11.2020
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Applied play-based strategies to provide diverse approaches to learning.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
Education
Assosciates -
Daytona State College
Daytona Beach, FLHigh School Diploma -
Deland High School
DeLand, FL05.2019
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Reliability and punctuality
- Professionalism and courtesy
Certification
I am proficiently certified in Microsoft Word, Excel, Power Point and most EMR programs. I am also a certified cast tech as of 2020.
Timeline
Cashier
DeLand Nissan
08.2024 - Current
Paraprofessional
Volusia County Schools
08.2024 - 06.2025
Medical Administrator
Parks Dermatology
12.2022 - 03.2023
Medical Assistant/Scribe
Florida Orthopaedic Associates
11.2020 - 08.2021
Preschool Teacher
Lil Lambs Christian Preschool
07.2020 - 11.2020
Shift Leader
Dunkin’ Donuts
04.2019 - 11.2021
Assosciates -
Daytona State College
High School Diploma -
Deland High School
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