Seeking a position that not only utilizes skills and talents, but also allows to acquire new ones and grow in an environment with opportunity for future advancement. Hard work = Results
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sprinter Account Manager + Upfitting Expert
Mercedes-Benz of Seattle
11.2021 - Current
Responsible for working directly with customers and businesses
Locating and facilitating the needs of the customer
Sourcing customers by own means
Responsible for the majority of van upfitting, either for customers or in house vehicles to be used as inventory
Coordinating with upfitting company, transport company, and the customer for all aspects of the vans
Maintaining relationships with customers for repeat business and connections
Placing majority of order's for the store based on common needs
Being a part of a high performing team and keeping the same performance that has been ranked the #1 store in the nation for the last 3 years.
Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
Inventory/Marketing Manager + Sales
VOLVO CARS BEND
09.2020 - 10.2021
Responsible for taking 20+ pictures and creating descriptions for all cars in inventory
Organize dealership lot with 50+ cars and keeping rotation of 12 frontline cars to change perception of new inventory
Help organize community events with local organizations
Sell/deliver Volvo and Used vehicles
Work with customer to have them effectively gain knowledge on the vehicle looking to be purchased.
Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
Managed workflow between staff, coordinating documents, planning, and creative material distribution.
Service Technician at Lakeside Landing Apt.
MISSION ROCK RESIDENTIAL
01.2020 - 10.2020
Learn and repeat procedures to effectively repair components of an apartment
Maintain recently moved out of units and restore them to highest quality
Maintain property to be presentable to all residents.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Adhered to safety protocols and policies to reduce workplace hazards.
Front End Manager
GOING TWICE COINS & JEWELRY
04.2018 - 01.2020
Manage all walk-in purchases from customers
Create online auctions, facilitate photos for items within auction, deadline management, and maintain schedules for auction completion
Fields to phone calls, emails, order complications.
Oversaw cashier operations, bookkeeping and security.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
High School Football Coach
Life Christian Academy
04.2018 - 11.2019
Teach technique and skill to offensive and defensive linemen
Analyzes plays from the coaching box, and work with other coaches to report alternative options in reaction to current situation
Communicate and teach with all types of learning styles
Collaborated with other coaching staff to develop comprehensive game plans based on opponent research and analysis.
Promoted a safe playing environment by enforcing proper safety protocols and promptly addressing any injuries or health concerns among 30+ players
Sales Associate
IMPERIAL MOTION
12.2016 - 02.2017
Temporary position for pop-up shop
Responsible for maintaining store operations
Resolve customer complaints and situations
Working in a sales capacity with management role.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Prepared merchandise for sales floor by pricing or tagging.
Answered customer questions about sizing, accessories, and merchandise care.
Education
High School Diploma -
Life Christian Academy
Tacoma, WA
06.2017
Ministry Institute Internship -
Puyallup, WA
Puyallup, WA
05.2018
No Degree - Organizational Leadership
Southeastern University
Lakeland, FL
Skills
Great at communicating with others, building rapport, and creating a great team environment
Excellent communication and interpersonal skills
Exceptional critical thinking and technical problem-solving skills
Account Development
Self-motivated, a natural leader, and well-respected amongst peers and leadership team
Sales Development
Performing physical tasks with no complications
Making sure all parties feel appreciated
Customer Training
Lead Development
Needs Analysis
Certification
American Heart Association Heartsaver CPR AED (Can Renew)
Certification Dates
06/2018-2019
Community Service
REDEEM CHURCH, Tacoma, WA, Elementary kids small group lead, Teach kids on all levels of understanding, Set up/tear down for K-5th kids service, 01/2017, 05/2017
MOTION CHURCH, Puyallup, WA, High school service set up and tear down director, Set up/tear down for K-5th kids, middle school, and high school service, Small group leadership for Puyallup high school boys with teaching in all styles and capacity, 08/2017, 06/2018
IT Service Desk Manager at Mercedes-Benz Korea, Mercedes-Benz Financial Service Korea, Mercedes-Benz Mobility KoreaIT Service Desk Manager at Mercedes-Benz Korea, Mercedes-Benz Financial Service Korea, Mercedes-Benz Mobility Korea
HR Talent & Development Manager at DAIMLER / MERCEDES-BENZ GROUP | Athlon International BV. (Mercedes Benz Mobility AG)HR Talent & Development Manager at DAIMLER / MERCEDES-BENZ GROUP | Athlon International BV. (Mercedes Benz Mobility AG)