Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lead Development Representative and Account Manager
Gain Innovation
08.2023 - Current
Worked with ISVs, GovTechs, and EdTechs to shape go to market strategies and capture new market segment share
Monitored service after sale and implemented quick and effective problem resolutions.
Secured multiple wins across the State of Texas Government.
Communicated with local organizations to build networks and develop leads.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Increased sales pipeline by consistently identifying high-potential leads and initiating contact with decision makers.
Managed needs of more than 20 customers at once using strong prioritization and multitasking abilities
Inside Sales Representative and Funding Manager
Lyft Capital
02.2023 - 08.2023
Partnered with potential clients to help them through an awareness and onboarding process to close opportunities
Exceeded sales prospecting targets on average by 75%.
Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Streamlined sales process efficiency by maintaining accurate records of client interactions in CRM systems, ensuring seamless followup.
Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Sales Representative
Clark's and UNTUCKit
01.2019 - 01.2020
Exceeded attainment goals and responsible for complaint resolution and customer satisfaction
Helped each retailer's location exceed daily sales targets.
Built customer loyalty and retention by delivering excellent shopping experiences.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Used customer insights to develop innovative sales strategies to increase sales
Education
Bachelor of Arts - International Relations with a concentration in Middle Eastern Studies
FLORIDA INTERNATIONAL UNIVERSITY
Miami, Florida
Skills
Multitasking
Project Management
Objection handling
Team building
Professionalism
Adaptability and Flexibility
CRM Software
Lead Development
Excellent Communication
Sales Techniques
Pipeline Management
Calm Under Pressure
Certification
Amazon Certified Cloud Practitioner
Microsoft Office Certification
Appointments
Florida International University Dean's List
Member of the National Honor Society (NHS)
Marjory Stoneman Douglas Varsity Lacrosse
Round Rock High School Junior Varsity Football
Counselor at Camp Longhorn (Texas)
Ride on Center for Kids (ROCK - Georgetown, Texas)
Timeline
Lead Development Representative and Account Manager
Gain Innovation
08.2023 - Current
Inside Sales Representative and Funding Manager
Lyft Capital
02.2023 - 08.2023
Sales Representative
Clark's and UNTUCKit
01.2019 - 01.2020
Bachelor of Arts - International Relations with a concentration in Middle Eastern Studies