Summary
Overview
Work History
Education
Skills
Timeline
Generic

Parker Heath

Rockville,VA

Summary

Motivated, hard-working student with the intention of obtaining a bachelors degree in criminology at Christopher Newport University. Goals are to continue with education and work experience, bringing forth good work ethics and years of work experience.

Overview

7
7
years of professional experience

Work History

Team Member

Tommy's Express Car Wash
05.2023 - Current
  • Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
  • Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.

Mailroom Clerk

Christopher Newport University
08.2022 - Current
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Carried out day-day-day duties accurately and efficiently.
  • Checked in/out mail and packages associated with on-campus residences

Grill Master

Genghis Grill
06.2022 - 12.2022
  • Cleaned and maintained kitchen equipment regularly.
  • Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
  • Oversaw care and maintenance of kitchen equipment.
  • Prepared food items such as meats, poultry and fish for frying purposes.
  • Distributed food to team members with efficiency in high-volume environment.
  • Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
  • Restocked stations and supplies during slower periods between rushes.

Cashier

Publix
03.2019 - 07.2021
  • Began as a Front Service Clerk and was promoted to Cashier and Customer Loyalty Representative.
  • Help customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Promote customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Monitor self-checkout systems and provide assistance or intervention where required.
  • Restock, arrange and organize merchandise to drive product sales.
  • Help customers manage large purchases by collecting items from shelves and storage locations.
  • process POS transactions, including checks, cash and credit purchases.

Team Lead

Kings Dominion
07.2017 - 12.2018
  • Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
  • Tracked receipts, employee hours and inventory movements.
  • Quickly adapted plans and adjusted cooking equipment to maintain high standards of functionality and safety.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Worked six different stations each month to provide optimal coverage and meet production goals.
  • Established open and professional relationships with team members which helped resolve issues and conflicts quickly.
  • Promoted from Food Service Associate to Team lead in six months.

Education

Some College (No Degree) - Business Administration

J Sargeant Reynolds Community College
Richmond, VA

Some College (No Degree) - Criminology

Christopher Newport University
Newport News, VA

High School Diploma -

Patrick Henry High School
Ashland, VA
06.2020

Skills

  • Verbal Communication
  • Work Task Prioritization
  • Technology
  • Time Management
  • Cooperative Attitude
  • Cash Handling

Timeline

Team Member

Tommy's Express Car Wash
05.2023 - Current

Mailroom Clerk

Christopher Newport University
08.2022 - Current

Grill Master

Genghis Grill
06.2022 - 12.2022

Cashier

Publix
03.2019 - 07.2021

Team Lead

Kings Dominion
07.2017 - 12.2018

Some College (No Degree) - Business Administration

J Sargeant Reynolds Community College

Some College (No Degree) - Criminology

Christopher Newport University

High School Diploma -

Patrick Henry High School
Parker Heath