Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Parker Henderson

Wake Forest,NC

Summary

Dependable and punctual lifeguard trained in water safety responsibilities. Highly familiar with water rescue techniques and safety regulations. Strong communicator with excellent problem solving and supervisory skills. Committed and compassionate Kennel Technician providing quality care for animals. Proficient in animal safety protocols and possesses excellent communication and customer service skills. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Lifeguard

Aquatic Management Group
05.2017 - 09.2020
  • Kept watch over swimmers to respond quickly to distress situations.
  • Patrolled water and deck areas to identify anyone in need of assistance and provide immediate care.
  • Maintained strong proficiency in CPR, First Aid and water rescue techniques to provide optimal support to individuals in distress.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Maintained neat and clean pool area and clean water at all times.
  • Consistently complied with pool regulations and policies while encouraging staff to adhere to guidelines.
  • Cleaned, brushed and vacuumed pool 1 time per day.
  • Updated logs detailing weather conditions, treatments provided and incident information to keep management informed of activities.
  • Informed patrons of unsafe or hazardous conditions, including inclement weather and provided options for alternative activities.
  • Logged hourly chemical readings to keep pool water at safe levels and avoid potential for illness among patrons.

Kennel Attendant

Fisher Veterinary hospital
06.2019 - 03.2020
  • Bathed animals to remove dust, debris or contaminants and maintain wellbeing.
  • Stayed on top of housekeeping requirements such as laundry, sweeping and disinfection during slow periods.
  • Followed consistent safety procedures, including maintaining visible pet identification and checking tags to minimize care errors.
  • Monitored safety and security of every animal to prevent injuries from other animals or environmental hazards.
  • Maintained clean and orderly play yards, kennels and cages.
  • Cleaned cages in accordance with health code requirements to ensure sanitary environment for animals.
  • Washed, groomed and trimmed each animal to enhance coat health.
  • Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
  • Unloaded and organized supplies and product inventory to maximize team efficiency.
  • Assisted grooming staff with nail clipping, fur blow drying and combing out matted fur during high-volume periods, including holidays.
  • Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.

Kennel Technician

Vets Pets
06.2020 - 07.2021
  • Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
  • Trained new staff on kennel maintenance, animal care and feeding protocols.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Collected animal waste produced on walks and discarded in trash or approved receptacles.
  • Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
  • Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Responded to inquiries from callers seeking information.

Service Attendant

McConnell Golf
06.2021 - 12.2021
  • Maintained clean and professional appearance during work shift.
  • Maintained clean and orderly work station.
  • Trained and coached newly hired team members in restocking items and delivering good service to customers.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Facilitated sales of services and goods.
  • Provided high level of assistance to customers during special events, fundraisers and private parties.
  • Moved umbrellas and lounge chairs at request of guests.
  • Collected and replenished pool towels while monitoring inventory to minimize loss.
  • Checked side duty list for opening and closing procedures.
  • Kept golf course equipment stored properly and reported maintenance needs.
  • Greeted golf course guests and shared information on course conditions, rules and gameplay.
  • Enforced rules and held customers accountable for not following gym regulations.
  • Assessed staff needs and offered assistance with checking in patrons during busy times.

Kennel Technician

Vets Pets
12.2021 - Current
  • Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
  • Trained new staff on kennel maintenance, animal care and feeding protocols.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Collected animal waste produced on walks and discarded in trash or approved receptacles.
  • Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
  • Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Handled cash transactions and maintained sales and payments records accurately.

Education

High School Diploma -

Wake Forest High School
Wake Forest, NC

Associate of Science -

Wake Technical Community College
Raleigh, NC
05.2024

Skills

  • Water sampling
  • Pool policies enforcement
  • Full safety compliance
  • Lifeguard procedures
  • CPR certified
  • Professional development
  • Team collaboration
  • Communication
  • Patron support
  • Equipment management
  • Strong client relations
  • Problem resolution
  • Relationship development
  • Team management
  • Inventory management
  • Customer service
  • Supervision
  • Habitat Education
  • Special Diets
  • Health and Wellbeing
  • Problem Identification
  • Animal Restraining
  • Facility Laundry and Cleaning
  • Prepare Food
  • Animal Bathing
  • Information Collection and Recording
  • Bank Deposits
  • Telephone Skills
  • Strategic Planning
  • Web Browser Software
  • Multi-Line Telephone Systems
  • Schedule Management
  • Process Payments
  • Documentation

Certification

  • CPR Certification

Timeline

Kennel Technician

Vets Pets
12.2021 - Current

Service Attendant

McConnell Golf
06.2021 - 12.2021

Kennel Technician

Vets Pets
06.2020 - 07.2021

Kennel Attendant

Fisher Veterinary hospital
06.2019 - 03.2020

Lifeguard

Aquatic Management Group
05.2017 - 09.2020

High School Diploma -

Wake Forest High School

Associate of Science -

Wake Technical Community College
Parker Henderson