Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Languages
Websites
Fraternity
References
Timeline
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Parker Hess

Newport News,VA

Summary

Dedicated Student and Versatile Team Member with progressive experience at every level from dishwasher to kitchen manager to Security Guard. Understands total restaurant operations and food preparation techniques that result in satisfied and loyal customers. Works hard to ensure everything is done within an exceptional standard and completed efficiently.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Beacon Theatre

Beacon Theatre
Hopewell, VA
06.2024 - Current
  • Organized tools and supplies for use during production.
  • Rigged lights, curtains, scenery and other pieces for shows and events.
  • Installed temporary power sources when needed.
  • Loaded and unloaded equipment from trucks.
  • Assisted with the installation of audio-visual systems in venues.
  • Performed basic maintenance on equipment to ensure proper working order.
  • Coordinated with technical staff to ensure smooth operation of events and shows.
  • Set up and tore down stage sets, lighting, rigging and sound equipment.

Security Event Staff Member

RMC Events
Richmond
06.2023 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
  • Responded quickly to emergency situations to assess and deflect issues
  • Communicated with security team and building supervisors using two-way radios to maintain proper communication
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.

Back of House Team Member

Subway Station
Newport News, VA
10.2023 - 07.2024
  • Demonstrated expertise in operating both manual and electric appliances to efficiently clean, peel, slice, and trim a variety of foods.
  • Served customers at counters attentively and courteously.
  • Cleaned work areas, equipment, and utensils after use to maintain a safe and sanitary environment.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Followed standard recipes and special diet orders to prepare food for customers.

Assistant Manager

Penn Station Subs
Henrico, Virginia
06.2019 - 07.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
  • Reviewed sales and gross profit report to assess company efficiency
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success to the best of my ability.

Education

Bachelor of Arts - Creative Studies

Christopher Newport University
Newport News, VA
05.2025

Skills

  • Perimeter Patrol
  • Asset Protection
  • Understanding of Compliance Procedures
  • Daily Reports
  • Metal Detectors
  • Certified by the Virginia DCJS
  • Employee and Visitor Screening
  • Attentive and Observant
  • Keen Observer
  • Pat-Down Searches
  • Guest Safety
  • Event Security Monitoring
  • Kitchen Equipment Operation
  • Customer Engagement
  • Cash Register Operation
  • Problem-Solving
  • Team contribution
  • Knife use
  • Exceptional customer service
  • Strong verbal and written communication
  • Positive Attitude
  • Team Supervision
  • Sanitation Practices
  • Food Preparation
  • Sound Engineering
  • Technical Proficiency
  • Stage Setup
  • Audio systems
  • Stage Assistance
  • Rigging expertise

Accomplishments

  • Leadership in the CNU Marching Band
  • Dean's List Student
  • E-board Member in a Campus Fraternity

Affiliations

  • I play the trumpet as part of my major and as a hobby.
  • I have been in a plethora of bands and ensembles throughout my life.
  • Small time photography
  • Electronic Musician

Certification

  • Virginia Department of Criminal Justice License

Training - 2023

Languages

Spanish
Limited

Fraternity

  • Brother of the VA Alpha Psi Chapter of Pi Lambda Phi

- Donated thousands towards charity funds such as the ACLU.

- Held anti-prejudice events to inform and stop prejudice on campus.

  • Brother of the Omicron Nu Chapter of Phi Mu Alpha Sinfonia

- Played in music benefit concerts to raise money for local music companies.

- Held American Music Festival to promote and improve American Music.

References

References available upon request.

Timeline

Beacon Theatre

Beacon Theatre
06.2024 - Current

Back of House Team Member

Subway Station
10.2023 - 07.2024

Security Event Staff Member

RMC Events
06.2023 - Current

Assistant Manager

Penn Station Subs
06.2019 - 07.2023

Bachelor of Arts - Creative Studies

Christopher Newport University

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Parker Hess