Parker Johns

Working hard with a strong team to provide a safe and quality experience to guests. Showing constant willingness to learn more about building maintenance and repair. Learning from trained technicians and applying knowledge to diagnosing issues with hotel equipment. Scheduling contractors for major repairs. Completing major and minor repairs on both the building and common appliances. Maintaining stock and inventory of all maintenance items. Created various preventative maintenance schedules to reduce problem incidence for guests and staff. Regularly provide support in various other roles of the hotel including Food Service, Housekeeping and Front Desk.

Processed transactions efficiently at register, ensuring accuracy and customer satisfaction. Assisted guests with inquiries and product selection, enhancing overall shopping experience. Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales. Cross-trained and backed up other roles such as customer service. Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.