Parker Johnson
West Jefferson,NC
Summary
Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Salesman
Steve Johnson Auto World
West Jefferson, NC
12.2014 - Current
- Greeted customers and provided information about products and services.
- Demonstrated product features, benefits and use to potential buyers.
- Maintained a current knowledge of market trends and competitive activities in the sales area.
- Analyzed customer feedback data to identify areas of improvement in terms of customer service or product offerings.
- Provided timely follow-up on inquiries made by potential customers.
- Performed administrative tasks including order entry, invoicing and filing paperwork.
- Negotiated prices and set up contracts to finalize sales agreements.
- Listened to customer needs to identify and recommend best products and services.
- Operated register, handled cash and processed credit card transactions.
Assistant Manager
Jimmy John's Gourmet Sandwiches
Cary, NC
01.2011 - 12.2014
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Communicated regularly with customers to gain insights into their needs.
- Facilitated interdepartmental communication by attending meetings or providing updates.
- Supervised daily operations including scheduling shifts, assigning duties.
- Served as a liaison between staff members and senior management personnel.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Interviewed prospective employees and provided input to HR on hiring decisions.
Education
Bachelor of Science - Parks, Recreation And Tourism Management
North Carolina State University
Raleigh, NC12-2013
Skills
- Customer Relationship Building
- Account Management
- Customer Service
- Sales Development
- Relationship Building
- Customer Relations
- Product management and pricing
- Interpersonal communication skills
- Computer Skills
- Microsoft Office
Affiliations
- Assistant Coach for 1st-2nd Grade Football
- Gardening
- Chicken Farming for eggs
Timeline
Salesman
Steve Johnson Auto World
12.2014 - Current
Assistant Manager
Jimmy John's Gourmet Sandwiches
01.2011 - 12.2014
Bachelor of Science - Parks, Recreation And Tourism Management
North Carolina State University
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