Parker Kaphan-Tonzi
Sparks,NV
Summary
Proven Food and Beverage professional with a track record of enhancing customer satisfaction and streamlining operations at Wild Island Family Adventure Park. Skilled in safe food handling and fostering teamwork, I excel in high-pressure environments, significantly reducing wait times. Demonstrated ability to maintain top-rated health standards, ensuring both guest loyalty and operational efficiency. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
3
3
years of professional experience
Work History
Food and Beverage Attendant
Wild Island Coconut Bowl
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and took orders for guests to provide friendly and welcoming experience.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
Food and Beverage Supervisor
Wild Island Family Adventure Park
05.2021 - Current
- Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.
- Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
- Reduced wait times during peak hours by efficiently allocating resources and coordinating between front-of-house and back-of-house teams.
- Upheld highest standards of hygiene practices among staff members through ongoing education on sanitation protocols leading to consistent top-rated health inspection scores.
Education
High School Diploma -
Edward C. Reed High School
Sparks, NV06.2025
Skills
Adaptability under pressure
Reliability and punctuality
Safe Food Handling
Multitasking Abilities
Food Running
Food Preparation
Food safety knowledge
Order Accuracy
Cross-Training Capabilities
Teamwork and Collaboration
Customer Service
Problem-Solving
Timeline
Food and Beverage Supervisor
Wild Island Family Adventure Park
05.2021 - Current
Food and Beverage Attendant
Wild Island Coconut Bowl
High School Diploma -
Edward C. Reed High School
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