Parker Kokowicz
Chicago,IL
Summary
Resourceful Food Service Director known for high productivity and efficient task completion. Specialize in menu planning, inventory management, and regulatory compliance. Excel in communication, leadership, and problem-solving to ensure smooth operations and customer satisfaction. Committed to maintaining quality standards and enhancing dining experiences through innovative approaches and team collaboration.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Food Service Director at DePaul College Prep
QUEST FOOD MANAGEMENT SERVICES INC.
Chicago, IL
06.2023 - Current
- Over 1.4 million in annual sales in SY 23-24
- 60% increase in sales on our MTO option from previous management
- $200k increase in sales from SY 22-23 to SY 23-24
- Zero turnover on hourly employees in SY 23-24
- Trained and supervised food service staff of fifteen to enhance service delivery and efficiency.
- Scheduled staff shifts and managed payroll records for hourly employees.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Supervised the daily operations of the kitchen, cafeteria, and catering services.
- Maintained accurate records of sales, labor costs, food costs, and waste management data.
- Provided feedback to chefs regarding ingredient quality or presentation issues.
- Managed food service sales, costs and budget administration to keep operations in line with financial targets.
General Manager at Farehouse Market
QUEST FOOD MANAGEMENT SERVICES INC.
Chicago, IL
12.2019 - 03.2022
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Developed innovative menus for coffee and cocktail bars, enhancing seasonal food offerings.
- Managed and oversaw cocktail catering parties, ensuring seamless event execution.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Ensured compliance with all local health codes, sanitation regulations, and company policies.
- Coordinated with chefs and kitchen staff to develop menus that satisfied customer preferences while managing costs.
Food Service Director at Lake Forest Middle School
QUEST FOOD MANAGEMENT SERVICES INC.
CHICAGO, Illinois
12.2018 - 12.2019
- Managed food service sales, costs and budget administration to keep operations in line with financial targets.
- Organized training sessions for staff members on food safety regulations.
- Reconciled daily transactions, balanced cash registers and deposited earnings at bank.
- Monitored food preparation methods, portion sizes, and presentation to ensure consistency.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Established and maintained health and safety protocols in all food service areas.
Pizza Specialist
Market 22
Chicago, IL
01.2013 - 08.2018
- Verified accuracy of incoming deliveries against invoices prior to stocking shelves.
- Inspected finished pizzas before delivery to ensure high quality products were served.
- Mixed ingredients for batter or dough.
- Kept customer and food preparation areas clean and well-organized.
- Cleaned and maintained all cooking surfaces in accordance with health department regulations.
- Collaborated with team to deliver timely service of items.
- Performed daily prep tasks such as cutting vegetables, making sauces or shredding cheese.
- Cooked menu items based on customer orders.
- Monitored expiration dates on food items stored in refrigerator or freezer.
Education
BBA - Business Managment
Western Michigan University
Kalamazoo, MI06-2018
Skills
- Facility management
- Recipe creation
- Allergen awareness
- Staff leadership
- Food presentation
- Sanitation standards
- Cost control
- Inventory management
- Staff training and development
Certification
- National Food Service Safety Certified
- Allergan Awareness Certified
- Basset Certified
Timeline
Food Service Director at DePaul College Prep
QUEST FOOD MANAGEMENT SERVICES INC.
06.2023 - Current
General Manager at Farehouse Market
QUEST FOOD MANAGEMENT SERVICES INC.
12.2019 - 03.2022
Food Service Director at Lake Forest Middle School
QUEST FOOD MANAGEMENT SERVICES INC.
12.2018 - 12.2019
Pizza Specialist
Market 22
01.2013 - 08.2018
- National Food Service Safety Certified
- Allergan Awareness Certified
- Basset Certified
BBA - Business Managment
Western Michigan University
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