Parker Kuelker
Arnold,MO
Summary
Adept at leading teams and enhancing operational efficiency, my tenure at U.S. Army Active Duty honed my tactical leadership and critical thinking skills. At St. Louis Windshield Repair, I leveraged customer service excellence to drive business growth. Known for meticulous attention to detail and robust problem-solving abilities, I consistently exceed employer expectations without relying on numerical quantification.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Windshield Repair Technician
St. Louis Windshield Repair
12.2024 - Current
- Built trust among clients with clear explanations of repair procedures, demonstrating professionalism at all times.
- Achieved consistency in service excellence through ongoing collaboration with peers to share knowledge, tips, and best practices.
- Generated new business opportunities through referrals from satisfied customers due to excellent service provided consistently.
- Optimized workflow by developing effective processes for monitoring progress on open work orders, ensuring timely completion of jobs assigned daily tasks accordingly.
- Educated clients on preventative measures to minimize future windshield damage occurrences and prolong the life of their repairs.
Dining Room Manager
Camila's Tex Mex
09.2024 - 12.2024
- Enhanced customer satisfaction by ensuring timely and efficient service in the dining room.
- Greeted guests, sat at tables and brought orders to assist front of house staff.
- Resolved guest complaints promptly and professionally, turning potentially negative experiences into positive ones.
- Trained new hires on restaurant policies, procedures, and best practices, fostering a culture of excellence within the team.
Unit Armorer
U.S. Army Active Duty
05.2022 - 09.2024
- Coordinated with external agencies for repair or replacement of damaged equipment, minimizing downtime for critical weapons systems.
- Improved unit readiness by maintaining accurate inventory and securing sensitive items for the armory.
- Mentored junior personnel on armory management responsibilities, fostering a positive learning environment and strengthening team cohesion.
- Served as subject matter expert on weapons handling procedures during unit trainings, increasing overall proficiency levels among personnel.
- Conducted risk assessments for potential hazards in the workplace environment, implementing corrective actions as appropriate.
Infantry Team Leader
U.S. Army Active Duty
11.2020 - 06.2022
- Utilized tactical expertise to make critical decisions under pressure, leading to successful outcomes in high-stress situations.
- Led infantry team to successfully complete missions by providing clear instructions and efficient communication.
- Improved morale within the team by addressing concerns promptly and offering constructive feedback.
- Provided mentorship to junior team members, fostering growth in their military careers.
- Increased team efficiency with regular training sessions and performance evaluations.
- Collaborated with other teams for joint missions, ensuring seamless coordination and execution of tasks.
Education
High School Diploma -
Pacific High School
Pacific05-2020
Skills
- Cleanliness and organization
- Complaint handling
- Strong organizational skills
- Combat readiness
- Critical thinking capacity
- Tactical leadership
- Team management
- Excel Data Organization
- Training and mentoring experience
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking
Certification
- Expert rifle qualification
- Combat lifesaver certified
- CPR certified
- Unit Armorer course
- JLTV and LMTV driver
- Chemical Hazard Course
Timeline
Windshield Repair Technician
St. Louis Windshield Repair
12.2024 - Current
Dining Room Manager
Camila's Tex Mex
09.2024 - 12.2024
Unit Armorer
U.S. Army Active Duty
05.2022 - 09.2024
Infantry Team Leader
U.S. Army Active Duty
11.2020 - 06.2022
High School Diploma -
Pacific High School
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