Parker Masters
Atlanta,GA
Summary
Dynamic and reliable professional with extensive experience at Longhorns Steakhouse, excelling in customer service and suggestive selling. Proven ability to enhance customer satisfaction and team productivity through effective communication and leadership. Skilled in cash handling and performance improvement, fostering a positive environment that drives results.
Professional leader with strong focus on team collaboration and achieving results. Proven ability to adapt to changing needs and drive team success. Skilled in managing operations, resolving conflicts, and optimizing processes. Known for reliability and fostering positive, productive work environment.
Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Supervisor/Lead
Southeast Door Technologies
08.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Increased customer retention rates by implementing customer feedback into actionable improvements.
- Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
Bartender
Longhorns Steakhouse
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
Bulk Loader
McKesson
10.2020 - 10.2021
- Managed loading documentation accurately, ensuring that all required paperwork was completed promptly after each shipment''s departure from the facility.
- Ensured timely shipments by coordinating with drivers, warehouse personnel, and logistics teams to synchronize schedules.
- Inspected and moved pallets to proper storage areas with pallet jacks and forklifts.
- Maintained a safe work environment by strictly adhering to safety guidelines and reporting potential hazards promptly.
- Established strong relationships with suppliers/vendors to secure timely and accurate delivery of bulk materials.
- Assisted in receiving, stocking and distribution of merchandise.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Operated equipment while observing standard safety procedures.
- Assembled pallets and crates for secure transportation of materials.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Helped train new employees in safe practices and warehouse procedures.
Mold Technician
Full Circle Restoration
05.2018 - 07.2019
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Drove on sight anywhere in Georgia no matter time , place or weather
- Set up dehumidifiers and fans while keeping safety precautions
- Demo’d walls inhabiting bacterial growth
- handling waste with correct chemical mixtures
- Keeping customer satisfied and unbothered while working in homes
Education
None - Business Management
Georgia Gwinnett College
Lawrenceville, GAHighschool Diploma -
Loganville Highschool
Loganville, GA05.2017
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and tolerance
- Outgoing personality
- Engaging personality
- Cleanliness and hygiene
- Handling difficult customers
- Menu memorization
- Memory retention
- Suggestive selling
- Team training and development
- Performance improvement
- Staff management
- Basic accounting
- Order management
- Ordering procedures
- Excellent judgment
- Fast learner
- Honest and dependable
- Teamwork and professionalism
- Collaboration and teamwork
- Relationship building
- Issue resolution
Certification
Forklift
CPR
Timeline
Supervisor/Lead
Southeast Door Technologies
08.2024 - Current
Bulk Loader
McKesson
10.2020 - 10.2021
Mold Technician
Full Circle Restoration
05.2018 - 07.2019
Bartender
Longhorns Steakhouse
None - Business Management
Georgia Gwinnett College
Highschool Diploma -
Loganville Highschool
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