Parker Perrou
Birch Run,MI
Summary
Thoughtful Resident Care Coordinator committed to thorough, individualized care and comprehensive compassion for patients with all kinds of needs. Kind, approachable and knowledgeable about the medical field and communicating with patients and physicians. Excelled in enhancing patient care and operational efficiency, training over 100 staff members, and fostering teamwork. Expertise in HIPAA and dementia care, ensuring dignified resident support and privacy.
Overview
9
9
years of professional experience
Work History
Resident Care Coordinator
Hampton Manor of Auburn
07.2024 - Current
- Evaluated staff performance regularly through observation, providing constructive feedback for professional growth.
- Coordinated the resident admission and discharge process, ensuring a smooth transition and minimizing stress for residents and families.
- Hired and trained 28 new staff members on facility policies, patient care and medicine distribution.
- Advocated for residents'' rights, promoting dignity and respect throughout interactions between staff members and residents.
- Tracked changes in residents' conditions closely using various assessment tools to update care plans accordingly.
Resident Care Coordinator
Hampton Manor of Montrose
07.2023 - Current
- Evaluated staff performance regularly through observation, providing constructive feedback for professional growth.
- Coordinated the resident admission and discharge process, ensuring a smooth transition and minimizing stress for residents and families.
- Hired and trained 45 new staff members on facility policies, patient care and medicine distribution.
- Tracked changes in residents' conditions closely using various assessment tools to update care plans accordingly.
- Facilitated communication among team members, fostering a collaborative work environment for optimal resident support.
- Advocated for residents'' rights, promoting dignity and respect throughout interactions between staff members and residents.
Resident Care Coordinator
Hampton Manor of Merrill
07.2023 - Current
- Evaluated staff performance regularly through observation, providing constructive feedback for professional growth.
- Coordinated the resident admission and discharge process, ensuring a smooth transition and minimizing stress for residents and families.
- Hired and trained 32 new staff members on facility policies, patient care and medicine distribution.
- Advocated for residents'' rights, promoting dignity and respect throughout interactions between staff members and residents.
- Tracked changes in residents' conditions closely using various assessment tools to update care plans accordingly.
Medication Coordinator
Hampton Manor of Montrose
09.2020 - 07.2023
- Served as a resource for staff members seeking guidance on complex medication scenarios or questions.
- Streamlined medication administration processes for increased efficiency and accuracy.
- Coordinated with pharmacists to address drug interactions or contraindications, minimizing potential adverse effects.
- Implemented quality improvement initiatives related to medication coordination, leading to more efficient practices.
Key Holder
Oakley Vault
11.2018 - 09.2020
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Associate
Gill-Roy's Hardware
06.2015 - 07.2019
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
Education
Bachelor of Science - Nursing
University of Michigan, Flint
Flint, MI05.2025
High School Diploma -
Frankenmuth High School
Frankenmuth, MI05.2017
Skills
HIPAA understanding
Staff Training and Development
Clinical assessment
BLS Certified
Medical terminology knowledge
Patient Care
Vital signs monitoring
Dressing assistance
Dementia Care
Privacy and confidentiality
Evidence-based practices
Teamwork and Collaboration
Timeline
Resident Care Coordinator
Hampton Manor of Auburn
07.2024 - Current
Resident Care Coordinator
Hampton Manor of Montrose
07.2023 - Current
Resident Care Coordinator
Hampton Manor of Merrill
07.2023 - Current
Medication Coordinator
Hampton Manor of Montrose
09.2020 - 07.2023
Key Holder
Oakley Vault
11.2018 - 09.2020
Associate
Gill-Roy's Hardware
06.2015 - 07.2019
Bachelor of Science - Nursing
University of Michigan, Flint
High School Diploma -
Frankenmuth High School
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