Parker Roberts
Aurora,Colorado
Summary
Proven leader at Mod Pizza LLC, adept in customer assistance and POS system operation, significantly enhancing customer satisfaction and repeat business. Excelled in adaptive coaching, mentoring teams to peak productivity. Skilled in conflict resolution and cash handling, consistently maintaining high accuracy levels in transactions.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Mod All Star
Mod Pizza LLC
Aurora, CO
01.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Mentored new hires, resulting in stronger staff development and increased productivity.
Cashier /Sales Floor Associate
Kohl's
Aurora Co
11.2023 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Managed cash register transactions accurately, ensuring proper handling of payments and providing excellent customer service at the point of sale.
- Demonstrated supervisory competency with Point of Sale (POS) equipment operations and cash handling practices.
Cashier /Sales Floor Associate
Ace Hardware
Aurora, CO
09.2022 - 10.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Associate of Applied Science - Science
Community College of Aurora
Aurora, COHigh School Diploma -
Vista Peak Preparatory
Aurora, CO05-2024
Skills
- Adaptive coaching style
- Customer assistance
- Goal oriented
- Conflict resolution
- Store maintenance
- Merchandise display
- Cash handling
- Point of sale operations
- Point of sale (POS) system operation
Certification
- CPR/AED Certification
Timeline
Mod All Star
Mod Pizza LLC
01.2024 - Current
Cashier /Sales Floor Associate
Kohl's
11.2023 - 01.2024
Cashier /Sales Floor Associate
Ace Hardware
09.2022 - 10.2023
Associate of Applied Science - Science
Community College of Aurora
High School Diploma -
Vista Peak Preparatory