I am adept at transforming challenges into solutions. During my tenure at Techserv, I deeply learned the AEP JU process and got promoted within 3 months to QC due to my attention to detail and speed at which I work. I've also spearheaded training initiatives, which significantly improved team efficiency. Overall, I am always striving to improve my ability and learn and use that knowledge to help improve others.
Work History
Engineer
2 Years 5 Months
TechServ | 03.2024 - 08.2026
Worked for AEP Joint Use Projects, including Post Construction Inspection, Katapault, and Existing and Proposed.
Utilizing a high attention to detail ensured that clients were attached as told and gave new recommendations to fall within federal guidelines
Annotated and classified poles with high accuracy to be able to then model and build those poles in DDS in order to give clients accurate data
Drive-Up Attendant
3 Months
Target | 12.2023 - 03.2024
Utilize time management skills to bring items out to multiple customers promptly.
Coordinated with team members to manage peak times efficiently.
Effectively communicate with co-workers to allow for efficiency in the workplace.
Lead Sales Associate
2 Years 7 Months
Bestbuy Retail Store | 04.2021 - 11.2023
Trained new employees and worked with current ones to help them excel.
Helped set long- and short-term goals with employees, and kept up with them to ensure success.
Used extensive product knowledge and personability to ensure an excellent customer experience.
Dealt with complex customer issues and worked to ensure a fair solution for all parties.
Head Cashier Supervisor
3 Years 9 Months
Drug Emporium | 05.2017 - 02.2021
Supervised cashiers with day-to-day tasks, and handled customer problems when they arose.
Counted and prepared tills for the full store before opening and closing.
Organized and maintained the front end of the store to ensure an easy shopping experience and cleanliness.
Prepared bank deposits, verifying amounts and ensuring timely deposits.
Education
Associate of Applied Science - Biology
Tyler Junior College | Tyler, TX
Bachelor of Arts - Psychology
The University of Texas At Tyler | Tyler, TX | 12-2026
Skills
Advanced knowledge of the AEP JU process
Very good attention to detail as shown with my QC experience
Excellent team player who is always looking for ways to make things more cohesive and efficient