Proven in enhancing patient care at Texas Orthopedic Hospital, I excel in patient communication and multitasking. My background spans healthcare to customer service, showcasing my ability to maintain patient safety and confidentiality while delivering exceptional service. Recognized for problem-solving abilities, I've significantly contributed to team efficiency and patient satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Transporter
Texas Orthopedic Hospital
08.2023 - Current
Warmly greeted patients and visitors and made each feel welcome.
Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
Reduced patient anxiety during transport by maintaining open communication and answering questions.
Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
Maintained strong professional relationships with colleagues across various departments, promoting teamwork for efficient patient care delivery.
Maintained confidentiality of patient data and condition to safeguard health information.
Camp Counselor
YMCA
06.2022 - 08.2022
Worked with children of varying age, interest, skill, and developmental levels.
Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
Led groups of children safely through variety of camp activities.
Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
Collaborated with other camp counselors to design fun and enriching learning activities for campers.
Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
Hostess
Cracker Barrell
01.2021 - 08.2021
Answered customer questions about hours, seating, and menu information.
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
Babysitter
Family And Neighbors
05.2020 - 08.2020
Played games, worked on puzzles, and read books to young children.
Communicated positively with children and guardians.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Maintained a clean and organized environment to ensure the well-being of children under care.
Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
Education
Bachelor of Science - Nursing
Texas A&M University
College Station, TX
08-2026
High School Diploma -
Katy High School
Katy, TX
05-2022
Skills
Patient communication
Patient safety
Patient confidentiality
Customer service
Problem resolution
Attention to detail
Problem-solving abilities
Multitasking
Certification
Basic Life Support (BLS) Certification - American Heart Association.
Timeline
Patient Transporter
Texas Orthopedic Hospital
08.2023 - Current
Camp Counselor
YMCA
06.2022 - 08.2022
Hostess
Cracker Barrell
01.2021 - 08.2021
Babysitter
Family And Neighbors
05.2020 - 08.2020
Basic Life Support (BLS) Certification - American Heart Association.