Summary
Overview
Work History
Education
Skills
Timeline
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Parker Smith

Neptune Beach,FL

Summary

Adept at fostering positive customer relationships and resolving issues with speed, I excelled at Lowe's, where my exceptional service was frequently recognized. My skills in using point of sale systems and my proficiency in customer service have consistently enhanced team efficiency and client satisfaction, showcasing my ability to blend technical expertise with interpersonal prowess.

Overview

3
3
years of professional experience

Work History

Customer Service Associate, Pro Department

Lowe's
Jacksonville, FL
05.2024 - Current
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Operated equipment and machinery according to safety guidelines.
  • Recognized by management for providing exceptional customer service.

Builder's Assistant

Estate and Property Services
Jacksonville , FL
01.2022 - 06.2022
  • Worked with Hardie board, vinyl flooring, paint, tile, and various power tools.
  • Consistently engaged with clients, helping them feel at ease.
  • Promoted team efficiency by consistently picking up excess materials and tools.

Education

High School Diploma -

Fletcher High School
Neptune Beach, FL
06-2021

Skills

  • Point of sale systems
  • Proficiency in working a register
  • Excellent customer service skills
  • Account updating
  • Refunds and exchanges
  • Complaint escalation
  • Product and service solutions
  • Customer relationship management (CRM)

Timeline

Customer Service Associate, Pro Department

Lowe's
05.2024 - Current

Builder's Assistant

Estate and Property Services
01.2022 - 06.2022

High School Diploma -

Fletcher High School

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