Results-driven General Manager known for high productivity and efficient task completion. Specialized in event management, customer satisfaction strategies, and staff development to ensure smooth operations at every event, venue, or store. Excel in leadership, communication, and problem-solving to drive team performance and achieve sales goals.
Oversaw operations of turnkey tailgating events for Penn State University, Army Westpoint, University of Maryland, and Buffalo Bills.
Managed operations for turnkey events at University of Pittsburgh, West Virginia University, and special events for Pittsburgh Steelers.
Led full-time and part-time staff in State College and Pittsburgh Offices to maintain professional practices and high-quality service.
Cultivated relationships with university athletic departments and Buffalo Bills to enhance collaboration.
Hired, trained, and scheduled labor according to budgetary constraints for each event.
Monitored budgets and approved purchases across multiple venues to ensure financial compliance.
Assisted clients with logistics for special events including graduations, weddings, and athletic recruiting.
Oversaw warehouse inventory management, OSHA compliance, vehicle maintenance, equipment transfers, and quality control.