Parker J. Heller
Council Bluffs
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
5
5
years of professional experience
Work History
Account Executive Sales Manager
Northwest Missouri State Student Media
08.2025 - Current
- Manage staff of 6 sales associates and designers - Advertisement sales for campus newspaper and online media
- Streamlined account management processes for increased efficiency and improved client retention rates.
- Developed detailed reports analyzing account performance data, providing valuable insights for future strategy adjustments or improvements.
- Assisted in the onboarding process for new clients, ensuring a smooth transition into the company''s roster of accounts.
- Trained junior team members on best practices for account executive responsibilities, fostering a collaborative work environment focused on continuous improvement.
- Led negotiations, securing deals that aligned with both client expectations and company goals.
- Optimized sales pipeline management, ensuring steady flow of opportunities through careful planning and follow-up activities.
- Facilitated resolution of client issues by acting as liaison between customer service and technical teams.
- Successfully managed portfolio of high-value accounts, maintaining focus on customer satisfaction and account growth.
- Enhanced team performance, sharing best practices and mentoring junior account executives.
- Identified and addressed areas for improvement in sales strategies, leading to more efficient and effective sales cycles.
- Guided clients through buying process, from initial contact to post-sale support, ensuring smooth and positive experience.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Built relationships with customers and community to promote long term business growth.
- Achieved or exceeded company-defined sales quotas.
- Informed customers of promotions to increase sales productivity and volume.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Conducted regular performance reviews, setting goals and implementing training programs for continuous improvement.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Sales Associate - Farming Seasonal
Amos Farms
07.2024 - 08.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated point-of-sale systems efficiently to process transactions accurately.
- Collaborated with team members to achieve sales goals and improve customer satisfaction.
- Learned product features and benefits to provide informed recommendations to customers.
- Adapted quickly to new processes, contributing to a positive team dynamic during peak hours.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Supported seasonal planting and harvesting activities, adapting to varying weather conditions.
- Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
- Participated in seasonal harvest activities including picking fruits and vegetables, sorting produce, and preparing products for market sales or storage.
- Monitored weather forecasts to plan work schedules, minimizing disruption from adverse weather conditions.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
Lawn Maintenance
Mozingo Golf Cource
05.2025 - 07.2025
- Performed regular lawn maintenance tasks such as mowing, trimming, and edging to maintain an attractive appearance.
- Maintained client satisfaction with regular communication and updates on lawn maintenance progress.
- Ensured a safe workout environment by regularly inspecting equipment, promptly addressing any maintenance issues, and enforcing safety guidelines during classes.
Account Executive - Sales Associate
Northwest Student Media
08.2024 - 05.2025
- Developed and maintained strong client relationships to drive retention and satisfaction.
- Executed targeted sales strategies to increase revenue within assigned accounts.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
- Negotiated contracts successfully, securing favorable terms for both the company and clients.
- Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
- Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
- Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
- Exceeded quarterly sales targets by implementing strategic account management and personalized client engagement techniques.
- Set and achieved company defined sales goals.
- Collaborated with team members to achieve monthly sales targets.
Food Delivery Driver
DoorDash
12.2022 - 01.2025
- Delivered food orders promptly, ensuring customer satisfaction and adherence to quality standards.
- Navigated efficiently through various routes, optimizing delivery times and minimizing delays.
- Maintained accurate records of deliveries and payments, ensuring transparency in transactions.
- Communicated effectively with customers regarding order status and any potential delays.
Lawn Maintenance Laborer- Seasonal
Elite Cuts
04.2024 - 08.2024
- Operated lawn maintenance equipment including mowers, trimmers, and blowers to ensure high-quality service.
- Collaborated with team members to complete projects efficiently, ensuring timely execution of all tasks.
- Maintained grounds by trimming, weeding, and general clean-up.
- Contributed to a safe working environment by adhering to safety procedures during equipment operation and chemical applications.
- Boosted curb appeal for client properties with meticulous lawn care services including mowing, edging, trimming, raking leaves, mulching beds.
- Ensured customer satisfaction with thorough attention to detail in all aspects of lawn maintenance tasks.
Sales Associate
HyVee
12.2021 - 03.2022
- Engaged with customers to build rapport and loyalty.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Pleasantly greeted customers and provided prompt and courteous service.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Streamlined checkout process, reducing wait times and improving customer feedback.
- Assisted customers with online orders, delivering and loading grocery orders, enhancing shopping experience and customer loyalty.
Pizza Maker
Papa Murphy's
12.2020 - 02.2021
- Crafted high-quality pizzas using traditional techniques and fresh ingredients.
- Maintained cleanliness and organization of kitchen and workstations to ensure efficiency.
- Collaborated with team members to optimize pizza preparation processes during peak hours.
- Monitored inventory levels, assisting in restocking supplies to minimize downtime.
Education
Bachelor of Science - Business Edu/Business Management & Administration
Northwest Missouri State University
Maryville, MO05-2027
High School Diploma -
Lewis Central High School
Council Bluffs, IA05-2023
Skills
- Teamwork and collaboration
- Client service
- Conflict resolution
- Sales expertise
- Product sales
- Sales strategies
- Meeting deadlines
- Professional demeanor
- Sales training
- Strategic planning
- Sales development
- Brand promotion
- Business development
- Cold calling
- Sales forecasting
- Product demonstrations
- Contract preparation
- Client account management
- Sales pipeline management
- Customer engagement
- Client retention strategies
- Upselling and cross selling
- Goal tracking
- Exceeds sales goals
- Energetic self-starter
- Written and oral communication skills
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
Accomplishments
- Northwest Merit Scholarship
- Northwest Bear Cat Advantage Scholarship
- Sigma Tau Gamma Exec Board Member
- On Campus Sales Executive Manager
- Supervised team of 6 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Brought in new customers.
- Exceeded monthly quotas
- Educate and train new member education - Sigma Tau Gamma
- Educate and train - Customer relation management. Strategic Sales
Timeline
Account Executive Sales Manager
Northwest Missouri State Student Media
08.2025 - Current
Lawn Maintenance
Mozingo Golf Cource
05.2025 - 07.2025
Account Executive - Sales Associate
Northwest Student Media
08.2024 - 05.2025
Sales Associate - Farming Seasonal
Amos Farms
07.2024 - 08.2025
Lawn Maintenance Laborer- Seasonal
Elite Cuts
04.2024 - 08.2024
Food Delivery Driver
DoorDash
12.2022 - 01.2025
Sales Associate
HyVee
12.2021 - 03.2022
Pizza Maker
Papa Murphy's
12.2020 - 02.2021
Bachelor of Science - Business Edu/Business Management & Administration
Northwest Missouri State University
High School Diploma -
Lewis Central High School
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