Hard working and highly motivated individual pursuing the opportunity to utilize my customer service skills and my strong ability for problem solving and troubleshooting with a professional company with the opportunity for professional growth.
Overview
5
5
years of professional experience
Work History
Driver/Warehouse Associate
O'connor Company
10.2022 - Current
Deliver goods and products to customer on time and in excellent condition.
Maintain professional and friendly demeanor during deliveries to uphold company reputation.
Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Follow proper safety procedures and protocols while loading, unloading and operating vehicles.
Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Driver
United Parcel Service (UPS)
05.2020 - 05.2022
Started out as a part-time package handler, promoted to supervisor within 1 year.
As a supervisor I was responsible for training and developing new employees, teaching proper methods and runnin an operation. Supervised 2 areas and up to 30 employees directly underneath me.
Met and exceeded high standards for account productivity by keeping the process running smoothly and on schedule.
Used problem solving and communication skills to troubleshoot and solve any and all problems in the operation.
Promoted to Driver in November 2017.
Achieved safe driving records by consistently following traffic rules and regulations.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Operations Manager /Lead Delivery Driver
5280 Solutions (Amazon)
01.2020 - 05.2022
Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Trained and guided team members to maintain high productivity and performance metrics.
Drove company truck for local and intra-state pick-ups and deliveries.
Drove truck in urban and rural areas to expertly make high volume of deliveries.
Assisted employees with deliveries when needed to help finish the day.
Rural Postal Carrier
United States Postal Service, USPS
01.2020 - 01.2022
Efficiently managed high volumes of mail during holiday seasons, ensuring all packages were delivered on time despite increased workload.
Consistently met delivery deadlines through effective time management skills and prioritization of tasks.
Maintained a safe work environment by adhering to postal regulations and safety guidelines during mail deliveries.
Handled sensitive materials, such as confidential documents and pharmaceutical deliveries, with discretion and care.
Kept vehicle clean and well-maintained, conducting regular inspections for any necessary repairs or maintenance needs.
Education
High School Diploma -
Broken Arrow High School
Broken Arrow, OK
05.2013
Skills
Customer Service
Problem-Solving
Punctual and Reliable
Relationship Building
Multitasking Abilities
Organized
Great at Troubleshooting
Time Management
Timeline
Driver/Warehouse Associate
O'connor Company
10.2022 - Current
Driver
United Parcel Service (UPS)
05.2020 - 05.2022
Operations Manager /Lead Delivery Driver
5280 Solutions (Amazon)
01.2020 - 05.2022
Rural Postal Carrier
United States Postal Service, USPS
01.2020 - 01.2022
High School Diploma -
Broken Arrow High School
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