PARKS BIRD, SR.

-Transporting safely without compromising the integrity of the vehicle or equipment loaded.

-Safely securing cargo properly by DOT and FMCSA regulations.

-Operated wrecker equipment to safely recover vehicles from various locations..

-Conducted safety inspections on towing apparatus to ensure compliance with regulations.

• Assisted in planning and executing vehicle recovery strategies for optimal efficiency.
• Communicated effectively with clients to assess needs and provide timely service updates.
• Maintained accurate records of towing activities and equipment maintenance logs.
• Trained new team members on operational procedures and safety protocols.
• Collaborated with law enforcement during accident recovery operations to ensure public safety.
• Implemented improvements to recovery processes, enhancing response times and customer satisfaction.
• Enhanced customer satisfaction by providing professional and timely service during vehicle recovery operations.
• Contributed to cost reduction initiatives by implementing fuel-efficient driving techniques during towing operations.
• Strengthened working relationships with other emergency responders through collaboration on complex incident scenes requiring multiple resources.
• Demonstrated exceptional problem-solving abilities during complex recovery operations, resulting in minimal delays and increased customer satisfaction.
• Managed challenging roadside conditions effectively, minimizing downtime caused by adverse weather or traffic incidents.
• Improved response times by efficiently navigating routes to reach accident scenes promptly.
• Ensured compliance with industry regulations by conducting thorough pre-operations inspections of equipment and maintaining accurate records.
• Transporting out of town in 5 regional states.
• Committed to getting job done in strenuous circumstances while making ETAs and providing professionalism.