Sabrina Parks
Manager
Bloomington,IN
Summary
Collaborative leader with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and facing new challenges with a passion to enhance the brand, documented strengths in building and maintaining relationships with guests and coworkers in dynamic, fast-paced settings.
Overview
2025
2025
years of professional experience
2
2
Certifications
Work History
Food and Beverage Associate
Hilton Garden Inn
Bloomington, Indiana
09.2024 - Current
- Enhanced customer satisfaction by providing exceptional service and addressing dietary concerns.
- Collaborated with team members to ensure smooth operations during peak hours, minimizing wait times for guests.
- Increased beverage sales through expert product knowledge and suggestive selling techniques catered to individual tastes preferences.
- Proactively identified opportunities for up selling additional menu items or promotions, resulting in higher average check values per guest transaction.
- Cultivated positive relationships with vendors and suppliers, securing favorable pricing on quality ingredients.
2nd Assistant Manager
One World Enterprise
7 2020 - 10.2024
- Mentored team members to enhance professional development and accountability in workplace.
- Launched quality assurance practices for each phase of development
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Improved employee productivity by providing ongoing feedback and performance evaluations, identifying areas for growth and improvement.
- Assisted upper management in achieving sales targets through consistent monitoring of sales performance metrics.
Server
Finney Hospitality Group
06.2023 - 08.2023
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Skills
Excellent Communication
Team Leadership
Reliability
Project Management
Preventive Maintenance
Team Collaboration
Compliance understanding
Adaptability and Flexibility
Certification
Licensed to serve Alcohol & Tobacco
Timeline
Food and Beverage Associate
Hilton Garden Inn
09.2024 - Current
Food Protection Manager Certification
04-2024
Server
Finney Hospitality Group
06.2023 - 08.2023
Licensed to serve Alcohol & Tobacco
06-2023
2nd Assistant Manager
One World Enterprise
7 2020 - 10.2024
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