Parmida Safavi
Irvine,USA
Summary
Compassionate and culturally responsive therapist experienced in working with individuals, couples, families, athletes, and members of the LGBTQ+ community. Skilled in supporting clients with emotional regulation, relationship challenges, identity development, performance stress, and life transitions. Recognized for building strong therapeutic alliances, delivering evidence-based interventions, and creating an affirming, goal-oriented space that promotes resilience, insight, and sustainable personal growth.
Overview
13
13
years of professional experience
Work History
Marriage and Family Therapist (AMFT 147570) / Clinic Coordinator
Behavioral Health Integrated Services
08.2024 - Current
- Working with couples, families, and adolescents.
- Led group therapy for couples, students and families with a focus on self-advocacy and empowerment
- Program development: develop and implement mental health programs or services tailored to meet the needs of the community or target population.
- Maintaining clinical standards: ensure that the practice complies with regulations, licensing requirements, and clinical best practices.
- Billing and insurance: overseeing the billing processes, including claims to insurance companies, and ensuring timely payment for services.
- Hiring and staffing: hiring clinicians that are not licensed, yet, administrative staff, and other employees, ensuring the practice is adequately staffed and that personnel are trained and capable.
- Day-to-day operations: overseeing the daily operations of the practice, including scheduling, managing office space, and ensuring a functional work environment.
Marriage and Family Therapist / Therapy & Psychological Assessment (AMFT 147570) / Clinic & Research Coordinator
Omid Multicultural Institute for Development
03.2021 - Current
- Conducted substance use and mental health evaluations and delivered diagnosis-informed treatment.
- Provided trauma-informed support services, offering therapeutic containment and emotional processing for high-need clients.
- Applied multidisciplinary knowledge of psychology, psychotherapy, counseling, philosophy, and psychological assessment.
- Supported clients in reflective insight, values clarification, and problem-solving through structured therapeutic intervention.
- Delivered individualized, evidence-based therapy aligned with client diagnosis and treatment goals.
- Administered and interpreted psychological and neuropsychological assessments (e.g., ADHD, Autism, OCD, learning disorders) and prepared comprehensive reports.
- Led and coordinated research group activities and clinical projects.
- Managed clinic coordination, collaborating with clinical staff and trainees to support operations and care delivery.
Marriage and Family Therapist (AMFT 147570) / Group Facilitator
College Hospital – PHP Program
05.2025 - 12.2025
- Facilitate multiple group therapy sessions weekly, using evidence-based group treatment modalities.
- Develop and implement group curriculums and materials that address various therapeutic needs (e.g. coping skills, emotion regulation, relapse prevention, interpersonal effectiveness).
- Maintain knowledge of psychiatric diagnoses, behavioral health treatment modalities, regulations (HIPAA, state licensing, etc.), and hospital policies.
- Handle crisis interventions, safety planning.
Physicians Billing Group's Manager
Hoag Clinic
Costa Mesa
06.2023 - 06.2024
- Effectively addressed billing issues by applying my knowledge and conducting thorough research, demonstrating leadership within my team
- Formulated and executed performance improvement plans based on meticulous reviews of current work
- Managed personnel and operations within the physician's billing department, addressing errors and workflow issues while implementing effective resolution strategies
- Demonstrated project management expertise across diverse activities
- Conducted audits to detect and resolve billing discrepancies and errors
- Produced comprehensive accounts receivable reports for company management
- Investigated and resolved billing variances, maintaining system accuracy and currency
- Compiled and analyzed data for senior management review, ensuring compliance
- Orchestrated weekly meetings, addressing problematic accounts and boosting morale
- Developed and implemented standard operating procedures, optimizing department workflow
- Identified and addressed negative trends, reporting complex issues to higher management levels
- Conducting monthly one-on-one meetings with my staff
- Showcasing our department's workflow to the Hoag VP team, emphasizing accuracy and highlighting our improvements.
Physicians Billing Group's Manager
University Of California, Irvine
Irvine
06.2021 - 06.2023
- Resolved billing and collection issues by applying knowledge and completing in-depth research
- Developed performance improvement plans based on deep reviews of current work
- Overseeing the employees and operations of the physician's billing department
- Project Manager for different activities
- Audit, detect, and resolve billing discrepancies and errors
- Generate accounts receivable reports for company management
- Identifying, researching, and resolving billing variances to maintain system accuracy and currency
- Comply and analyze data for review by senior management
- Conducting weekly meetings that consisted of addressing problematic accounts, resolving routine questions, and boosting morale
- Developing and implementing standard operating procedures to monitor workflow to ensure the department ran at maximum efficiency
- Identifying any negative trends that required resolutions and reported complex issues to higher levels of management.
Teaching Assistant – Cultural and Diversity Class
Alliant International University
Irvine
01.2022 - 01.2023
- Assisted in the instruction of undergraduate students in topics related to cultural competency, diversity, and inclusion.
- Supported professor in creating lesson plans, preparing course materials, and grading assignments.
- Facilitated discussions on sensitive issues such as race, ethnicity, gender, and cultural differences.
- Provided one-on-one academic support and feedback to students on class assignments and projects.
- Conducted research to assist in developing case studies and examples to enhance class understanding of cultural dynamics.
- Organized and led group activities to foster an inclusive and engaging learning environment.
Denial Coordinator and a Medical Biller
South County Orthopedics
Laguna Woods
08.2019 - 05.2021
- Completed and submitted appeals for denied claims
- Communicated with insurance representatives to complete claims processing or resolve problem claims
- Submitted appeals using provider portals and phone communication
- Contacted insurance providers to verify insurance information and obtain billing authorization
- Coordinated communications between patients, billing personnel, and insurance carriers
- Reviewed claims for coding accuracy
- Monitored reimbursement from managed care networks and insurance carriers to verify consistency with contract rates
- Input details into accounts and tracked payments
- Handled billing, waivers, and claims for private and commercial clients
- Interpreted medical terminology and pharmacological information to translate information into the coding system.
Supervisor/ Medical Biller /Collections Specialist
HBCS Medical Billing Center
Irvine
04.2024 - 08.2019
- Overseeing the employees and operations of the physician's billing department
- Project Manager for different activities
- Processed claims and forwarded information to Medicare, Medicaid, and commercial insurance companies
- Entered patient charges and payments into electronic health records
- Identified discrepancies and carrier issues regarding billing and reimbursements
- Corrected, completed, and processed claims for payer codes
- Processed refund requests and reconciled deposit and patient collections
- Oversaw daily collections and accounts receivable activities, developing robust strategies to maximize collections and reduce aged accounts
- Attended provider meetings and workshops when appropriate
- Received payments and posted amounts to patient accounts
- Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems
- Completed month-end and year-end closings, kept records audit-ready, and monitored timely recording of accounting transactions.
Researcher
UCSD Cancer Research
La Jolla
10.2017 - 12.2018
- Conducting laboratory studies on the role genetic markers play in predisposition to certain cancers such as Lung and Breast
- Collaborated with other researchers both in-person and virtually
- Analyzed qualitative and quantitative data using data analysis tools to identify and validate research conclusions
- Organized data in logical ways to enable efficient analysis and effective communication of findings.
Teaching Assistant – Calculus II Class
University of California, San Diego
San Diego
01.2016 - 01.2017
- Assisted professors with grading exams, homework assignments, and quizzes for [specific math courses, e.g., Calculus, Linear Algebra, etc.].
- Conducted review sessions and provided one-on-one tutoring to help students understand complex mathematical concepts.
- Led small group discussions and recitations, clarifying course material and solving practice problems.
- Created and maintained supplemental instructional materials, including practice problems and study guides.
- Offered personalized feedback on student performance and suggested areas for improvement.
- Collaborated with faculty to design assessments and instructional strategies to enhance student learning.
- Held regular office hours to address students’ questions and concerns regarding homework and course content.
- Assisted in the development and execution of class presentations and demonstrations.
- Provided support for exam proctoring and ensured academic integrity during assessments.
- Encouraged student engagement by fostering an inclusive and supportive learning environment.
Teaching Assistant – Calculus I Class
Irvine Valley College
Irvine
01.2013 - 01.2014
- Assisted in grading exams, quizzes, and homework assignments for Calculus 1 students, ensuring timely and accurate feedback.
- Conducted problem-solving sessions and review workshops to reinforce key concepts such as limits, derivatives, and integrals.
- Explained complex topics like the Fundamental Theorem of Calculus, continuity, and the chain rule in simple, accessible language.
- Provided one-on-one tutoring during office hours, helping students grasp difficult calculus concepts and improve problem-solving skills.
- Led weekly recitation sections, guiding students through example problems and addressing individual questions.
- Developed additional practice problems and study guides to support student preparation for midterms and finals.
- Collaborated with the instructor to create quizzes and homework assignments tailored to student learning needs.
- Utilized graphing tools and software (e.g., Desmos, GeoGebra) to visually demonstrate key calculus principles in the classroom.
- Fostered a positive learning environment by encouraging student participation and addressing varying levels of mathematical ability.
- Supported students in applying calculus concepts to real-world problems and interdisciplinary projects.
Education
Master of Science - Psy.D.
The Chicago School of Professional Psychology
Anaheim, California05-2027
Master of Art - Marriage and Family Therapy
Alliant International University
Irvine, California05.2023
Bachelor of Science - Biology
University of California San Diego
La Jolla, California05.2017
Associate of Arts - Biology
Irvine Valley College
Irvine, California05.2015
Associate of Arts - Chemistry
Irvine Valley College
Irvine, California05.2015
Skills
- Anxiety management
- Parenting skills education
- Child and adolescent therapy
- Multicultural competence
- Couples counseling
- Group therapy facilitation
- Anger management strategies
- Family dynamics
- Stress management techniques
- Cognitive behavioral therapy
- Assessment and diagnosis
- Trauma-informed care
Accomplishments
* Supervised team of 35 staff members.
* Completed series of different trainings in Mental Health.
Affiliations
- Member of California Association of Marriage and Family Therapy (CAMFT)
- Member of American Association for Marriage and Family Therapy (AAMFT)
Languages
Persian
Native or Bilingual
CONFERENCES/WORKSHOPS ATTENDED
- Essentials of sex therapy, 2/12/2026 and 2/13/2026
- Dissertation conference panel - student reflections and perspectives, 10/24/2025.
- Internal Family System Theory, 06/26/2024, 6 CEs
- Leading a Hoag Way for Leaders and above, 12/15/2023 - 12/16/2023
- Association for Play Therapy Workshops, 10/10/2023 - 10/15/2023, 37 CEs
- The ABCs of DBT, 05/23/2023 - 05/25/2023, 19.5 CEs
- Depression and Psychopharmacology, 05/25/2022, 1 CEs
- Introduction to Medical Family Therapy, 01/24/2022, 1 CEs
- The sexual health needs of pre-menopausal breast cancer survivors, 10/23/2020, 1.5 ces.
PRESENTATIONS
- Healthy Relationship for Couples, 09/2024, 10/2024,11/24, 12/24, 1/25, 2/25, 3/25, 4/25, 5/25, 6/25, 7/25, BHTC Training Workshop (English & Farsi)
- Unhealthy Relationship for Couples, 09/2024, 10/2024, 11/24, 12/24, 1/25, 2/25, 3/25, 4/25, 5/25, 6/25, 7/25, BHTC Training Workshop (English & Farsi)
- Anger Management in Kids, 08/2024, BHTC Training Workshop (English)
- Sexual Abuse, 08/2024, BHTC Training Workshop (English)
- Understanding about LGBTQIA, 07/2024, BHTC Training Workshop (English)
- Anger Management, 07/2024, BHTC Training Workshop (English)
- Stress Management, 06/2024, BHTC Training Workshop (Farsi)
- Stress Management, 06/2023, BHTC Training Workshop (English)
- What's Depression, 06/2023, BHTC Training Workshop (English)
- Parenting Adolescents in the Age of Social Media, 05/2023, BHTC Training Workshop (English)
Timeline
Marriage and Family Therapist (AMFT 147570) / Group Facilitator
College Hospital – PHP Program
05.2025 - 12.2025
Marriage and Family Therapist (AMFT 147570) / Clinic Coordinator
Behavioral Health Integrated Services
08.2024 - Current
Supervisor/ Medical Biller /Collections Specialist
HBCS Medical Billing Center
04.2024 - 08.2019
Physicians Billing Group's Manager
Hoag Clinic
06.2023 - 06.2024
Teaching Assistant – Cultural and Diversity Class
Alliant International University
01.2022 - 01.2023
Physicians Billing Group's Manager
University Of California, Irvine
06.2021 - 06.2023
Marriage and Family Therapist / Therapy & Psychological Assessment (AMFT 147570) / Clinic & Research Coordinator
Omid Multicultural Institute for Development
03.2021 - Current
Denial Coordinator and a Medical Biller
South County Orthopedics
08.2019 - 05.2021
Researcher
UCSD Cancer Research
10.2017 - 12.2018
Teaching Assistant – Calculus II Class
University of California, San Diego
01.2016 - 01.2017
Teaching Assistant – Calculus I Class
Irvine Valley College
01.2013 - 01.2014
Master of Art - Marriage and Family Therapy
Alliant International University
Bachelor of Science - Biology
University of California San Diego
Associate of Arts - Chemistry
Irvine Valley College
Master of Science - Psy.D.
The Chicago School of Professional Psychology
Associate of Arts - Biology
Irvine Valley College