Summary
Overview
Work History
Education
Skills
Timeline
Generic

Parminder Kaur

Kingsburg,CA

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

5
5
years of professional experience

Work History

Customer Service Representative/Floor Associate

Floor And Decor
04.2021 - 01.2023
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Investigated and resolved accounting, service and delivery concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • providing help to customers and stock the product and gives inventory counts to my manager. also, I was working in different department according to their needs because they trained me in different department.

Shift Leader

Burger King
04.2019 - 01.2023
  • Gathered, organized and input information into digital database.
  • Generated reports detailing findings and recommendations.
  • Supported a culture of continuous improvement by identifying and addressing areas for potential growth, both individually and as a team.
  • Conducted performance reviews and provided staff with feedback and guidance.
  • work almost 4 years in that company. I already know inventory and cash counting truck order. And I also know adjusting truck.

Receiver/Laborer

Amazon
04.2019 - 10.2019
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Assisted in resolving discrepancies between purchase orders and delivered goods promptly, minimizing negative impacts on business operations.
  • Maintained a clean and organized receiving area, enhancing workflow and productivity.
  • received the product then distributes in totes. Then gives that product for Stow.

Warehouse Worker

Cuisine Solutions
03.2018 - 01.2019
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
  • working in warehouse to do packing meat. and fixing pallet according to the products making boxes as well according to the product.

Education

High School Diploma -

Gov.Sen.sec School
India
03.1988

Skills

  • Order Fulfillment
  • Product Knowledge
  • Product Education
  • Product Promotion
  • Problem Resolution
  • Follow-up skills
  • Receiving support
  • Work Prioritization
  • Retail store support
  • Customer Relations
  • Report creation
  • Record preparation
  • Process Improvement

Timeline

Customer Service Representative/Floor Associate

Floor And Decor
04.2021 - 01.2023

Shift Leader

Burger King
04.2019 - 01.2023

Receiver/Laborer

Amazon
04.2019 - 10.2019

Warehouse Worker

Cuisine Solutions
03.2018 - 01.2019

High School Diploma -

Gov.Sen.sec School

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Parminder Kaur