Parminderjit Singh
Carteret,NJ
Summary
Career position in Cyber security and national security As a current student at New Jersey City University with a GPA of 3.1 as a National Security studies major concentrating on Cyber security, graduated with a 3.45/4.0-grade point average earning an A.S. degree at Middlesex Community College in Homeland Security. Over the past couple of years, I have gained leadership knowledge and was able to use that knowledge in coaching and training the sales team to provide exceptional customer experiences and meet business results. It helped drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs. Adaptable and enterprising Shift Lead with solid industry background and proven expertise in building and leading successful teams. Talented problem-solver ready to back up fellow employees at any time.
Overview
3
3
years of professional experience
Work History
Samsung Brand Ambassador, SAMSUNG
08.2022 - 09.2022
- Provide insight into marketplace trends of territory retailers
- Collect consumer insights weekly and report in Salesforce
- Partner with store leaders on solutions for pricing or merchandising issues
- Executes merchandising changes and resets including placement or removal of devices, marketing material, and POP.
Shift Lead/Asset Protection/Sales
BEST BUY
11.2019 - 07.2022
- Aided in coaching and training the sales team to provide exceptional customer experiences and meet business results
- Handled customer escalations and problem resolutions in person and on the phone
- We have implemented or followed processes to reduce property or financial losses and monitored compliance with standard operating procedures for loss prevention, physical security, or risk management
- Aided customers throughout the entire sale process, from welcoming customers and opening the sale, to the closing of the purchase and initiating sales follow-up.
Education
Bachelor of Science - Cyber
New Jersey City University
Associate of Science - Homeland Security Studies
MIDDLESEX COUNTY COLLEGE
Skills
- PROFESSIONAL SKILLS
- Proficient with
- Microsoft Office applications -High-level critical thinking skills
- Customer Service, Inventory Management, Sales Management, Asset Protection
- POS Transactions
- Data Accuracy
- Performance Goals
- Employee Coaching and Mentoring
- POS Inventory System Operation
- Security Monitoring
- Employee Performance Reviews
- Loss Prevention Strategies
Accomplishments
- Achieved [Result] by introducing [Software] for [Type] tasks.
Additional Information
- AWARDS/ACCOMPLISHMENTS MIDDLESEX COUNTY COLLEGE , Dean’s List – (Fall 2019, Spring 2020, Fall 2020), 02 High Honors, Fema Certification- IS-00907, IS-00100, IS-00317, IS-00230, IS-00913, IS-00800.
Timeline
Samsung Brand Ambassador, SAMSUNG
08.2022 - 09.2022
Shift Lead/Asset Protection/Sales
BEST BUY
11.2019 - 07.2022
Bachelor of Science - Cyber
New Jersey City University
Associate of Science - Homeland Security Studies
MIDDLESEX COUNTY COLLEGE
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