Accountable Insurance Representative with excellent client management and insurance plan promotion. Highly effective juggler of multiple competing responsibilities simultaneously. Proven history of exceptional time management and customer service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
ACCOUNT EXECUTIVE/Insurance Agent
KASH INSURANCE AGENCY
08.2022 - Current
Developed and implemented promotional strategies to increase customer base.
Built relationships with clients using active listening and issue resolution to provide excellent service.
Analyzed risk factors to recommend appropriate coverage levels.
Negotiated with insurance underwriters to obtain better coverage and improved rates for clients.
Developed and implemented marketing strategies to boost sales and increase customer base.
RESIDENTIAL ASSISTANT
University Of California, Los Angeles
06.2022 - 08.2022
Managed administrative tasks, maintenance requests, room change process and incident reports.
Devised various activities for social, educational, and recreational resident programs.
Mediated conflicts among residents and immediately notified supervisors or escalated conflicts.
Guided students to integrate into both academic and social communities on campus.
PROGRAM SPECIALIST
Booster
12.2021 - 08.2022
Organized program development from conception through successful execution.
Aided schools with their fundraising needs; set up and executed event at the end of each program.
OFFICE ASSOCIATE
University Of California, Los Angeles
01.2020 - 03.2020
Scheduled meetings and prepared conference rooms, sending calendar invitations and setting up space.
Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
SOCIAL MEDIA COORDINATER INTERN
Tentants Law Firm
11.2019 - 03.2020
Created informative and entertaining posts for client's Twitter, Facebook, and Instagram pages.
Produced and submitted weekly reports outlining progress against KPI objectives.
Participated in brainstorming sessions to discuss ideas and develop marketing campaigns.
BEHAVIORAL THERAPIST
Acuity Behavior Solutions
12.2018 - 09.2019
Delivered individualized treatment for children diagnosed with autism spectrum disorders or other behavioral and social challenges using applied behavior analysis principles.
Compiled data, distilled information and assessed trends using advanced mathematical approaches.
Performed behavioral interventions to teach communication, social and daily living skills and reduce problematic behaviors in home, community and school settings.
Encouraged clients and family members to practice and use skills and strategies for confronting problems constructively.
ENGLISH TUTOR/TEACHER ASSISTANT
Saddleback College
08.2018 - 05.2019
Created and implemented individual lesson plans based on student learning styles.
Coached students through challenging material with positive reinforcement and encouragement.
Reinforced classroom learning with additional discussion and specially prepared problems.
PROJECT INTERN
Applied Medical (R101)
05.2016 - 08.2016
Creatively formulated trial techniques that specifically pertained to each case and presented the findings to leadership.
Supported day-to-day operations, assisting teammates with various tasks.
Education
Bachelor of Arts - Psychology
University of California - Los Angeles
Los Angeles, CA
06.2022
High School Completion -
Capistrano Valley High School
Mission Viejo, CA
2017
Skills
Analyzing and Synthesizing Data
Verbal and Written Communication
Data Collection and Entry
Developing Presentations and Reports
Quantitative and Qualitative Analysis
Farsi Fluency
Empirical Research
Affiliations
Dean's list [Spring 2018, Spring 2019, Fall 2019, Winter 2022, Spring 2022]
Completed and received the Honors Certificate Program- Spring 2019