Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Parneet Kaur

Mississauga,ON

Summary

Personable, friendly, and solution-oriented with experience in Customer Services. Customer focused team player offering expertise in conflict mediation, time management and sales. Dedicated to customer loyalty and satisfaction. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Supervisor

Tim Hortons
08.2022 - 01.2024
  • Excellent communication and customer service skills by conveying messages clearly and accurately
  • Multi-task in fast paced environment
  • Problem solving skills
  • Solved problems of aggressive customers by understanding their troubles as well as helped customers to solve confusions
  • Follow Tim Hortons policies and procedures for example, changing sanitizer buckets every two hours to maintain cleanliness
  • Always maintain neat, clean, and professional appearance.
  • Dealt with hundreds of customers daily.

Sales Associate

Freedom Mobile
09.2021 - 07.2022
  • Performed various administrative duties, such as preparing commission and expense reports and conducting post-sale follow-ups with customers
  • Worked with other employees to develop effective strategies to meet sales targets
  • Managing inventory by keeping records of available products
  • Processing sales transactions and sales contracts and receiving payments
  • Managed client relationships through all stages of sales cycle.

Education

Computer Systems Technician-Networking -

St. Clair College
Mississauga, ON
12.2022

Skills

  • COMMUNICATION AND GOOD LISTENING SKILLS
  • STRATEGIC PLANNING
  • MICROSOFT OFFICE
  • MERCHANDISING KNOWLEDGE
  • TROUBLESHOOTING
  • ORGANIZATIONAL SKILLS
  • CUSTOMER SERVICE ORIENTED
  • ABILITY TO WORK AS TEAM OR TEAM PLAYER
  • ABILITY TO WORK IN FAST PACED ENVIRONMENT
  • POSITIVE ATTITTUDE
  • PROBLEM SOLVING

Certification

- CISCO exam-IN PROGRESS

- SERVE SAFE INTERNATIONAL FOOD HANDLE CERTIFICATE

Timeline

Supervisor

Tim Hortons
08.2022 - 01.2024

Sales Associate

Freedom Mobile
09.2021 - 07.2022

Computer Systems Technician-Networking -

St. Clair College

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