Seasoned Operations Manager and talented leader with 17 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
17
17
years of professional experience
Work History
General Manager 3PL Operations
Staci Americas
12.2023 - Current
Mentors, coaches and develops all levels of staff in 3PL warehousing operations to achieve Safety and Operational Initiatives.
Manages all warehouse operational departments including (but not limited to): Receiving, Put Away, Picking, Packing, Value-Added (VAS), Fulfillment, Shipping, and Inventory Control.
Identifies and implements process improvements to enhance financial performance and business unit profitability.
Establishes positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Designs, strategizes and set goals for revenue growth.
Prepares regular reports for senior leadership and clients as required.
Meets and communicates with clients and potential clients regularly on site.
Provides creative solutions to various issues (i.e., employee relations, profitability, etc.)
Supports and drives organizational initiatives.
Works cross-functionally with peers and network partners to implement change.
General Manager Warehousing Operations
Smart Warehousing, LLC
07.2018 - 11.2023
Opened and setup 2 Reno 3PL facilities, including warehouse layout, warehouse safety and food safety Standard Operating Practices development, hiring, staffing, and vendor selection.
Managed and Directed 2 Reno 3PL Warehousing Facilities Operations, including the budgets, and P&L management.
Averaged 99.8% to 100% inventory accuracy at both Reno Facilities for all client’s inventory.
Maintained 53% to 58% LTH (Labor Cost to Handling Revenue) ratio through operational efficiency and driving operational revenue.
Worked with the Integrations Team to design and develop effective eCommerce fulfillment solutions for clients to meet their business needs.
Conducted and manages client and potential client onsite visits, builds, develops, and maintains relationships driving exceptional customer service.
Successfully managed the budget and P&L for 2 Reno 3PL Warehouses through operational efficiency, cost control, and account contract management.
Directed and oversaw all facility training, staffing, maintenance, equipment, licensing, sanitation, housekeeping, compliance, and security measures.
Supply Chain Planning Manager / Logistics and Warehousing Operations Manager
ConAgra Foods / TreeHouse Foods
06.2015 - 07.2018
Directed (Milling, Warehousing, and Administrative Operations), with 150 Manufacturing indirect reports.
Served as the Logistics Operations Manager including Warehousing, Milling Operations, and Production Planner for the manufacturing facility that employees just over 150 employees in a High-Performance Team Based Work Environment.
Responsibilities also included inventory reconciliation including inbound and outbound shipping discrepancy resolution for TreeHouse Foods’ West Coast Distribution Center operations in Sparks NV, a separate 3PL facility.
Managed material and finished goods logistics for 3rd Party Co-Packing Operations.
Food Safety Quality (FSQ) workstream member that focused on driving SQF, HACCP, and Sanitary Design improvements in a SQF Level 3 Certified Facility.
Plant Key Performance Index (KPI) tracking and improvement focus.
WMS (Warehouse Management System) conversion lead for SAP and JDE for TreeHouse Foods Sparks Plant.
Conducted, facilitated, and lead monthly Warehousing, Milling Operations Team Meetings, including Daily Plant Production Meetings which includes all operating departments.
Material Supply Chain Planning Manager
General Mills Inc
12.2011 - 06.2015
Worked with raw material vendors and carriers including Union Pacific RR Burlington Northern Santa Fe (BNSF), and major trucking companies to manage timely freight movement into the Lodi Facility.
Planned and directed the safe, efficient, and timely delivery of bulk raw material ingredient to the Lodi Production Facility which consists of 3 manufacturing and production facilities.
Worked with sourcing and forecasting personnel to develop cost effective and timely production schedules for the Lodi facility.
Worked with SAP (ERP, APO, and MRP), vendors, and carriers in managing the timely bulk truck and railcar raw material deliveries into the Lodi Facility with a focus on eliminating detention and demurrage cost.
Managed 30 raw material handling operators in best food safety practices and Good Manufacturing Practices consistent with Food and Drug Administration FSMA Standards, and American Institute of Baking.
Was Active member of the General Mills Lodi Food Safety Team that is working on acquiring the Food System Safety Certification (FSSC) set forth by ISO 2200-2005.
Rolled out the newly implemented Rail Safety Rules and Procedures initiative including training at the Lodi Facility with great success becoming the Gold Standard for General Mills Rail Safety Program.
Wrote Standard Operating Procedures (SOPs) and Sanitation Standard Operation Procedures (SSOPs) for raw material handling as it relates to good manufacturing practices in the Lodi Facility with a focus on HACCP.
Actively participated in Continuous Improvement projects such as AM and PM teams to drive improved system utilization.
Manager of Rail Transportation Operations
Union Pacific Railroad
10.2006 - 12.2011
Managed and oversaw the safe and efficient movement and assembly of trains over the vast and complex logistics of the railroad system throughout Utah, Colorado, Nevada, and Wyoming
Complied with and enforced the standard operating practices put in place by the Federal Railroad Administration (FRA) through employee testing in conjunction with employee development reviews quarterly
Planned and Scheduled railroad cars to destination in timely and efficient manner based on customers’ standards and requirements
(Logistics Planning)
Supervised employees in the pulling (pickup) and spotting (placement) of railroad cars at customer’s facilities
Worked in conjunction with National Customer Service Center, Clients, Customers, and Rail Yard Staff and Employees in coordinating the movement of commodities over the rail system.
Education
Bachelor of Business Administration - Accounting and Finance
University of Houston
B.B.A -
Skills
PROFESSIONAL SKILLS
Solid Logistics and Transportation management experience at just over 17 years
Outstanding proficiency Excel, Access, PowerPoint, Microsoft Office, Outlook, People- Soft, SAP, JDE APO, ERP software, Maximo, Concur, and many other database/accounting software programs
Experience and working knowledge of Continuous Improvement (CI) Tools in manufacturing, warehousing, and logistics
Experience and Knowledge with Sarbanes-Oxley (SOX) requirements and internal controls related to inventory cycle counts, transport and delivery, shipping and receiving, and Month Closing procedures
Timeline
General Manager 3PL Operations
Staci Americas
12.2023 - Current
General Manager Warehousing Operations
Smart Warehousing, LLC
07.2018 - 11.2023
Supply Chain Planning Manager / Logistics and Warehousing Operations Manager
ConAgra Foods / TreeHouse Foods
06.2015 - 07.2018
Material Supply Chain Planning Manager
General Mills Inc
12.2011 - 06.2015
Manager of Rail Transportation Operations
Union Pacific Railroad
10.2006 - 12.2011
Bachelor of Business Administration - Accounting and Finance