Adept Sales with more than 7 years in Sales Consultant roles. Determined and experienced in client rapport, marketing strategies and business-to-consumer sales. Seasoned expert at communicating smoothly with contacts and persuading others to propel sales and boost revenue.
Hardworking employee enthusiastic about learning field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
11
11
years of professional experience
Work History
Sales Consultant
Alternate Route
03.2019 - Current
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Responded to telephone and in-person requests for information.
Followed up with existing customers to provide additional support and address concerns.
Provided sales and customer service assistance to walk-in traffic
Maximized customer retention by resolving issues quickly.
Achieved top performance by strategically adapting to rapidly changing, competitive environment.
Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
Completed orders and organized product deliveries to meet customer timetables.
Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
Maintained organized, presentable merchandise to drive continuous sales.
Created detailed sales presentations to communicate product features and market data.
Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
Stayed knowledgeable on latest [Product or Service] innovations and technological advancements through continuous training.
Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Maintained sense of urgency in answering customer questions and requests through email or voice message.
Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
Used prospecting and client development techniques to produce fresh leads and maintain solid conversion rate.
Cultivated lasting rapport with key industry clients by providing accurate pricing and credit terms to meet customer objectives.
Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.
Achieved and sustained consistent revenue streams by regularly servicing accounts and connecting with customers to promote new products.
Improved sales by managing sales lifecycle from lead generation through contract negotiations and closings.
Increased overall revenue [Number]% from [Type] sales through effective salesmanship and great negotiation skills.
Retained consistent client base by conducting market research to develop brand strategy.
Oversaw daily outbound calls to identify services that address primary needs.
Increased profitability and pipeline development by leveraging multiple sales strategies and distribution channels.
Supported clients with business analysis, documentation and data modeling.
Presented [Product or Service] using interactive materials such as videos, charts and slideshows.
Checked client organization and agreements with company priorities through automating content management systems.
Bartender Shift Manager
Pub 55
01.2019 - Current
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
Trained [Number] new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
Established rules for ejecting problem customers from bar to reduce liability and maintain pleasant environment.
Created balanced shift schedules to keep bar reasonably staffed during peak periods and maximize earnings for bartenders.
Completed accurate inventory records to thwart malicious activities and maintain organized and profitable establishment.
Scheduled parties, banquets or sporting events and allocated optimal staff and resources to properly execute.
Kept bar presentable and well-stocked to meet customer needs.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Polished glassware, bussed tables and removed debris to keep customer areas clean.
Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Set up bar for operation, obtained cash bank and stocked service bar.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
Generated higher ticket averages by training employees on suggestive up-selling techniques.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Managed accurate register and produced daily sales reports backing up inventory usage numbers.
Upsold daily specials and beverage promotions to exceed daily sales goals.
Improved and applied social media marketing strategies to increase patronage.
Completed regular bar inventories and daily requisition sheets and increased sales and profits.
Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
Consulted with managers to organize special events and promotions.
Operated efficiently in high-volume setting to prepare and serve more than [Number] drinks per hour.
Developed new signature cocktails to support bar marketing brand and increase profits.
Managed cash and bar revenue during special promotions or sporting events.
Decreased waste, following strict recipes and drink measurement protocol.
Set up glassware, liquor and other necessary supplies for special events.
Conducted regular inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
Increased bar revenue through development and marketing of featured cocktails.
Orchestrated numerous private parties, business meetings and formal engagements.
Recruited and trained new bartenders and barbacks and scouted and auditioned performers for various special events.
Reduced inventory losses by managing beverage inventory with [Software].
Implemented drink prep procedures that significantly reduced wasted stock.
Developed drink menu with creative cocktails, contemporary wines and craft beers.
Senior Bartender
Stadium View Sport Bar & Grille
03.2015 - 01.2019
Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
Closed out cash register and prepared cashier report at close of business.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Implemented drink prep procedures that significantly reduced wasted stock.
Developed new signature cocktails to support bar marketing brand and increase profits.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
Kept bar presentable and well-stocked to meet customer needs.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Set up bar for operation, obtained cash bank and stocked service bar.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Polished glassware, bussed tables and removed debris to keep customer areas clean.
Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Set up glassware, liquor and other necessary supplies for special events.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Operated efficiently in high-volume setting to prepare and serve more than [Number] drinks per hour.
Upsold daily specials and beverage promotions to exceed daily sales goals.
Trained [Number] new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
Managed cash and bar revenue during special promotions or sporting events.
Consulted with managers to organize special events and promotions.
Managed accurate register and produced daily sales reports backing up inventory usage numbers.
Decreased waste, following strict recipes and drink measurement protocol.
Conducted regular inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
Completed regular bar inventories and daily requisition sheets and increased sales and profits.
Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
Recruited and trained new bartenders and barbacks and scouted and auditioned performers for various special events.
Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
Orchestrated numerous private parties, business meetings and formal engagements.
Improved and applied social media marketing strategies to increase patronage.
Generated higher ticket averages by training employees on suggestive up-selling techniques.
Increased bar revenue through development and marketing of featured cocktails.
Developed drink menu with creative cocktails, contemporary wines and craft beers.
Reduced inventory losses by managing beverage inventory with [Software].
Education
Bachelor of Arts - Business Communications
Arizona State University
Tempe, AZ
08.2021
High School Diploma -
Notre Dame Academy
Green Bay, WI
05.2020
Skills
Privacy and Confidentiality
Registration Paperwork
Continuity Management
Providing Feedback
Customer Relationship Development
Client Needs Assessment
Store Displays
Training Junior Team Members
Appointment and Meeting Scheduling
Qualified Lead Generation
Site Visits
Special Events
Key Relationships
Network Development
Visual Merchandising
B2B Sales and Service
Client Rapport-Building
Closing Sales
Consultative Selling Techniques
New Business Opportunities
Post-Sales Support
Product Management and Pricing
Account Servicing
Sales Representation
Client Satisfaction
Lead Prospecting
Social Media Platforms
Effective Customer Communication
Product and Service Knowledge
Delivery Schedules
Customer Service and Assistance
Interpersonal Communication Skills
Promotional Events
Advertising Initiatives
Needs Understanding
Service Assistance
Continuous Improvement Strategies
Onsite Product Demonstrations
Persuasive Communication
Inside and Outside Sales
Consultative Sales Strategies
Maintaining Customer Database
Microsoft PowerPoint
Microsoft Access
POS Transactions
Sales Expertise
Trade Show Sales
Team Goals
Prospecting and Cold Calling
Unsupervised Learning
Quote Information
Corrective Actions
Converting Leads
Operational Efficiency
Conflict Resolution Techniques
Commission Sales
Acquiring New Customers
Information Services
Revenue Growth
Upselling Techniques
Labor and Overhead Cost Estimation
Ability to Lift 30 Pounds
Knowledge of Craft and Microbrews
Anticipating Problems
Outstanding Customer Service
Preparing Garnishes
Food and Beverage Service
Customer Preferences
Mixology Techniques
Responsible Alcohol Service
Suggestive Selling
Anticipating Guest Needs
Handling Difficult Customers
Monitoring Alcohol Consumption
Changing Beer Kegs
Supply and Inventory Maintenance
Cocktail Service
Ordering Bar Supplies
Alcohol Ordering
Front of House Management
Liquor, Beer and Wine Knowledge
Patron Experiences
Classic Cocktails
Staffing and Sales Reporting
Bar Operations and Logistics
Performance Improvement
Cash Handling and Management
Reconciling Cash Drawers
Age Identification and Compliance
Supply Ordering and Management
High-Volume Environments
Money Handling
Responsible Serving
Menu Pricing and Writing
Hospitality and Guest Service
Customer Needs Assessments
Menu Memorization
Professional Service Standards
Guest Satisfaction
Managing Deliveries
Teamwork and Professionalism
Beer, Wine and Soju Cocktails
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Sales Consultant
Alternate Route
03.2019 - Current
Bartender Shift Manager
Pub 55
01.2019 - Current
Senior Bartender
Stadium View Sport Bar & Grille
03.2015 - 01.2019
Bachelor of Arts - Business Communications
Arizona State University
High School Diploma -
Notre Dame Academy
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Owner at Alternate Route, LLCOwner at Alternate Route, LLC