Parris Fejeran
Las Vegas
Summary
Experienced in customer service and administrative roles at American Building Systems. Skilled in client interaction management and appointment scheduling optimization, resulting in enhanced operational efficiency. Detail-oriented with proven problem-solving abilities in fast-paced settings. Focused on promoting teamwork and achieving collective goals.
Overview
5
5
years of professional experience
Work History
Front Desk Administrator
American Building Systems
03.2023 - Current
- Greeted visitors and directed to appropriate departments for efficient service.
- Managed incoming calls, routing to staff and taking messages as needed.
- Scheduled service calls to guarantee timely assistance.
- Executed administrative tasks including filing, copying, data entry, and document scanning.
- Provided support to coworkers during high-volume periods by handling additional tasks.
- Entered and received vendor invoices into software system accurately.
- Developed strong relationships with customers through friendly interactions.
- Utilized problem solving skills to resolve conflicts between customers or staff members.
Wellness Concierge
TruFusion
08.2021 - 03.2023
- Provided enthusiastic customer service by greeting and assisting members effectively.
- Guided clients through wellness programs to boost engagement and satisfaction.
- Coordinated efficient scheduling for appointments and services.
- Checked in members for classes and workshops utilizing software system.
- Promoted fitness classes and wellness events to drive higher participation rates.
- Maintained comprehensive knowledge of offerings and competitive pricing to enhance membership promotion.
- Ensured a clean, organized environment to promote client comfort.
Merchandise Associate
Marshalls
11.2020 - 08.2021
- Maintained organized displays by stocking shelves with merchandise and adding new products.
- Greeted customers, provided assistance, and expressed gratitude for their patronage.
- Operated cash registers efficiently during peak hours, ensuring excellent customer service.
- Collaborated with team members to uphold a clean and inviting shopping environment.
- Reorganized sales floor layout to enhance customer flow and product visibility.
- Printed labels and tags for merchandise, ensuring accurate pricing and information.
- Transitioned from seasonal hire to permanent staff following holiday season success.
Education
High School Diploma -
Desert Oasis High School
Las Vegas, NV06-2021
Skills
Customer service
Affiliations
- Cheer team (Junior Varsity), Desert Oasis High School 2017
- Fashion Club, Desert Oasis High School 2018-2019
Education and Training
other
Timeline
Front Desk Administrator
American Building Systems
03.2023 - Current
Wellness Concierge
TruFusion
08.2021 - 03.2023
Merchandise Associate
Marshalls
11.2020 - 08.2021
High School Diploma -
Desert Oasis High School