Summary
Overview
Work History
Education
Skills
Timeline
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Parris Triplett

Nashville,TN

Summary

I'm an enthusiastic Customer Service Associate with a passion for uncovering insights and a proven track record in remote work. Ready to bring my skills to a dynamic remote role where I can make an impact.

Overview

5
5
years of professional experience

Work History

Market Research Interviewer

SAGO
04.2022 - Current
  • Led Remote Interviews: Conducted in-depth interviews using qualitative methods, consistently delivering valuable insights
  • Built Connections Virtually: Established strong rapport with participants, ensuring accurate and honest feedback


Operations Assistant

Everest Consulting
02.2021 - 10.2021
  • Streamlined Operations: Provided remote support for various operational tasks, from data management to scheduling
  • Client Support Excellence: Resolved client inquiries and issues virtually, ensuring exceptional service delivery

Customer Support Specialist

Automated Health Systems
03.2020 - 12.2020
  • Delivered Top-Notch Support: Offered personalized remote customer support, resolving issues and enhancing client satisfaction
  • Expert Problem Solver: Used deep product knowledge to provide effective solutions and recommendations

Education

Austin Peay State University
Clarksville, TN

Skills

    - Remote Work Pro: Proficient with remote tools like Slack, Zoom, and Microsoft Teams

    - Client-Focused: Strong ability to build rapport and provide top-notch service, even from a distance

    - Efficient Time Manager: Adept at prioritizing tasks and meeting deadlines in a remote setting

    - Adaptable and Resilient: Thrives in self-directed work environments and quick to learn new technologies

Timeline

Market Research Interviewer

SAGO
04.2022 - Current

Operations Assistant

Everest Consulting
02.2021 - 10.2021

Customer Support Specialist

Automated Health Systems
03.2020 - 12.2020

Austin Peay State University

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Parris Triplett