Parrish Smith-Hawkins

• Assist clients in their daily personal tasks, such as bathing or dressing
• Perform housekeeping tasks, such as laundry, washing dishes, and vacuuming
• Help to organize client's schedule and plan appointments
• Also arrange transportation to and from doctors' offices and other appointments and report all changes of client's conditions when needed.
• Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
• Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
• Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
• Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
• Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
• Maintained a clean and safe home environment for patients, reducing falls and accidents.
• Assisted clients with daily living activities, enhancing their independence and quality of life.
• Traveled to clients' homes to complete healthcare services and promote continuity of care.
• Provided mobility assistance such as walking and regular exercising.

• Cultivated strong relationships with parents to establish trust and open communication regarding their child's progress.
• Organized field trips to enhance cultural awareness and provide diverse learning experiences outside home setting.
• Promoted early literacy skills by integrating story time and reading activities into daily routine.
• Trained new staff members on policies, procedures, safety protocols, and curriculum implementation techniques.
• Developed and operated within annual operational budget

• Responsible for coordinating & providing transportation to and from child-parent visits when DCFS/POS Worker is not available
• Also monitored and documented these visits to ensure that the services occurred within the guidelines of DCFS/POS/COURT.
• Conducted comprehensive background checks on potential witnesses, bolstering the credibility of testimonies in court proceedings.
• Improved internal processes through regular reviews of office procedures, identifying inefficiencies and implementing solutions accordingly.
• Contributed to a positive work environment by fostering strong relationships with colleagues and demonstrating a proactive approach to problem solving.
• Developed expertise in various practice areas through ongoing professional development opportunities.
• Enhanced client experience by efficiently managing case files and promptly addressing inquiries.
• Ensured timely delivery of court documents by maintaining strict adherence to deadlines and schedules.

• Responsible for providing intensive substance abuse case management services, crisis interventions and brief counseling services to parents facing abuse and neglect charges as a result of their substance abuse
• Worked with the families, court, the treatment system and DCFS to develop an appropriate plan for recovery and monitor their treatment plan
• Also worked with the mental ill substance abuse users as well
• Caseload consisted of 21 to 27 clients.
• Encouraged clients'' sense of responsibility for their recovery journey by teaching them essential coping strategies and relapse prevention techniques.
• Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
• Gathered information about useful resources and helped coordinate referrals.
• Improved client recovery rates by developing personalized coaching plans tailored to individual needs.

• Responsible for providing intensive outreach services to parents in efforts to engage and re-engage clients in case management services who were facing abuse or neglect charges as result of their substance abuse
• Worked with families, court, treatment system/program and DCFS to develop appropriate plan for recovery and monitor their treatment plan in efforts to reunite family in functioning drug free environment

Caseload consisted of 15-30 clients.