Summary
Overview
Work History
Education
Skills
Languages
Hard Skills
Timeline
Generic

Parth Patel

Miami,FL

Summary

Front Desk Manager, experienced in upselling and marketing property amenities. Multilingual and dedicated to boosting customer loyalty. Consistently recognized by management for performance excellence.

Overview

6
6
years of professional experience

Work History

Strategy Advisor

Pavan Mangement
04.2023 - Current
  • optimize room rates to enhance profitability and market competitiveness.
  • Identify and assess investment prospects to capitalize on strategic opportunities.
  • Participate in and offer insights during weekly meetings with the revenue management team to drive informed decision-making.
  • Provide guidance and supervision to the customer service department, ensuring exceptional service standards are consistently met.

Front desk/Manager

Comfort Suites
08.2018 - 01.2021
  • Handled tasks and responsibilities for front office employees during periods of understaffing.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs
  • Increased market place sales by 20%

Front desk agent

Red Lion
04.2020 - 11.2020
  • Helped with housekeeping when maids did not show up.
  • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
  • Took reservations over phone, in person and via computer for guests and provided confirmation information.

Head Judge

Youth Court
09.2017 - 05.2019
  • Head judge Youth Court, taught new members and handled majority of cases.
  • Reviewed pleadings, motions and evidence to assess admissibility and relevance to case.
  • Heard oral debate and testimony before court to establish case facts and litigants' arguments.
  • counseled over 20+ people

Education

Bachelor of Science - Business (Hospitality Management)

Florida International University, Chaplin School of Hospitality
North Miami, FL
12.2023

No Degree -

University of Utah
Salt Lake City, UT

High School Diploma -

Pine View High School
Saint George, UT
05.2019

Skills

  • Team Building
  • Staff Development and Training
  • Regulatory Compliance
  • Report Preparation and Analysis
  • Quality Assurance
  • Budget Management
  • Attention to Detail

Languages

Hindi
Limited Working
Gujarati
Full Professional

Hard Skills

Excel

Choice Central System

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Timeline

Strategy Advisor

Pavan Mangement
04.2023 - Current

Front desk agent

Red Lion
04.2020 - 11.2020

Front desk/Manager

Comfort Suites
08.2018 - 01.2021

Head Judge

Youth Court
09.2017 - 05.2019

Bachelor of Science - Business (Hospitality Management)

Florida International University, Chaplin School of Hospitality

No Degree -

University of Utah

High School Diploma -

Pine View High School

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Parth Patel