Summary
Overview
Work History
Education
Skills
Timeline
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Parth Patel

Summary

My aim is to provide different aspects of my experience and use it to successfully grow in the company. Committed and hardworking with extensive experience in assisting customers. Creative problem-solver versed in customer service.

Overview

10
10
years of professional experience

Work History

Technical Recruiter

Actalent Services
01.2023 - 11.2023
  • Source for highly cleared Electrical, Software, Defense, Cyber, and systems Engineering professionals with clearance up to TS/SCI.
  • Enhanced client satisfaction by promptly addressing concerns and providing accurate information.
  • Increased candidate placement rates by implementing comprehensive sourcing strategies and maintaining relationships with passive talent.
  • Streamlined recruitment processes for improved efficiency, utilizing applicant tracking systems and recruiting software.
  • Reduced time-to-hire by developing targeted job advertisements and leveraging social media platforms for wider reach.
  • Enhanced company reputation as an employer of choice through proactive networking at industry events and online forums.
  • Interviewed candidates using different interview methods and approaches.
  • Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
  • Demonstrate clear understanding of the recruitment life-cycle.

ASM

Dick's Sporting Goods
01.2016 - 01.2021
  • Responsible for providing strategic plans regarding the organization of products.
  • Led, managed, and trained approximately 120 employees and monitored performance.
  • Oversee multiple department communications tasked with executing gamelan's and events.
  • Process customer complaints and challenges.
  • Manage fulfillment of online purchase via physical mailing, online fulfillment, and in-store pickup.
  • Providing exceptional customer service being the main goal throughout my tenure.

Manager

Thunderbird Liquor
01.2014 - 01.2021
  • Greet customers as they arrive and provide information about products and/or services.
  • Handle a month to month budget.
  • Negotiated favorable contract terms with vendors, resulting in cost savings for the company.
  • Optimized supply chain performance by closely monitoring vendor activities and adjusting as needed.
  • Improved customer satisfaction through staff training in customer service and product knowledge.

Cashier

AMC
  • Provided exceptional customer service by quickly resolving complaints and answering questions about film content or theater policies.
  • Ensured a clean and enjoyable movie-going experience for patrons by meticulously maintaining theater cleanliness and addressing any issues promptly.
  • Assisted team members with inventory management, contributing to optimal stock levels and minimal waste.
  • Provided exceptional customer service by quickly resolving complaints and answering questions about film content or theater policies.
  • Demonstrated adaptability by working various positions within the theater as needed, including box office cashier, concession attendant, usher, and projectionist duties.

Education

CIS Degree with Business Management -

Arizona State University
01.2018

Diploma -

North Canyon High School
01.2014

Skills

  • Complex Problem Solving
  • Customer Service
  • Strategic Planning
  • Communication
  • Adaptability
  • Word/Excel
  • Data Analysis
  • Photoshop
  • Fluent with Multiple Languages

Timeline

Technical Recruiter

Actalent Services
01.2023 - 11.2023

ASM

Dick's Sporting Goods
01.2016 - 01.2021

Manager

Thunderbird Liquor
01.2014 - 01.2021

Cashier

AMC

CIS Degree with Business Management -

Arizona State University

Diploma -

North Canyon High School

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Parth Patel