Parvathy Achuthan Thampi

I have identified and implemented cost effective changes in our Salesforce licensing structure resulting in significant reduction in annual license cost in our organization • Developed and maintained custom objects, fields, formulas, validation rules, reports and dashboards in Salesforce to support business requirements. • Provided training sessions for new users on how to use features available in Salesforce platform efficiently. • Coordinated with developers and end-users to ensure smooth transition between development phases throughout the project lifecycle. • Designed page layouts for different profiles to customize the look and feel of the organization's Salesforce environment. • Implemented change requests according to business needs by developing customized solutions using VisualForce pages, lightning components and Apex classes and triggers. • Monitored Salesforce performance metrics such as storage space utilization and CPU time consumed per transaction along with other limits like governor limits,. • Integrated 3rd party applications with Salesforce using REST API calls or SOAP web services. • Analyzed functional specifications documents provided by clients and prepared detailed design documents outlining proposed solution architecture based on their requirements. • Developed data model describing data elements and how were used, following procedures and using pen, template, and computer software. • Experienced in working on release management and Audit trials to keep the system clean and de cluttered • Trained users and answered questions.

• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• • Configured security settings including user roles, profiles, sharing rules and developed custom permission sets for different users. Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users and worked on configuration and security aspects of Salesforce.
  • Created Custom fields, pick lists, dependent pick lists, and validation formulas to the custom objects and generates profiles and implemented Object and field level security to hide critical information.
  • Worked on release management tasks and troubleshooting the existing Salesforce applications for integrity.
  • Managing & Cleaning up The Pardot Leads using segmentation /Rules.
  • Working on Support tickets using cases and case Assignment Rules and consoles in service cloud environment
  • Working on Pardot lead Uploads daily and doing follow ups with lead owner managers accordingly.
  • Worked with Stakeholders and various departments performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects and Custom objects of Salesforce CRM.

• I have identified and implemented cost effective changes in our Salesforce licensing structure resulting in significant reduction in annual license cost in our organization
• Developed and maintained custom objects, fields, formulas, validation rules, reports and dashboards in Salesforce to support business requirements
• Provided training sessions for new users on how to use features available in Salesforce platform efficiently
• Coordinated with developers and end-users to ensure smooth transition between development phases throughout the project lifecycle
• Designed page layouts for different profiles to customize the look and feel of the organization's Salesforce environment
• Implemented change requests according to business needs by developing customized solutions using VisualForce pages, lightning components and Apex classes and triggers
• Monitored Salesforce performance metrics such as storage space utilization and CPU time consumed per transaction along with other limits like governor limits
• Integrated 3rd party applications with Salesforce using REST API calls or SOAP web services
• Analyzed functional specifications documents provided by clients and prepared detailed design documents outlining proposed solution architecture based on their requirements
• Developed data model describing data elements and how were used, following procedures and using pen, template, and computer software
• Experienced in working on release management and Audit trials to keep the system clean and de cluttered
• Trained users and answered questions
• Configured security settings including user roles, profiles, sharing rules and developed custom permission sets for different users
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users and Worked on configuration and security aspects of Salesforce
• Created Custom fields, pick lists, dependent pick lists, and validation formulas to the custom objects and generates profiles and implemented Object and field level security to hide critical information
• Worked on release management tasks and troubleshooting the existing Salesforce applications for integrity
• Managing & Cleaning up The Pardot Leads using segmentation /Rules
• Working on Pardot lead Uploads on a daily basis and doing follow ups with lead owner managers accordingly
• Worked with Stakeholders and various departments performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects and Custom objects of Salesforce CRM
• Requirement Gathering
• System Analysis and Review for an existing Salesforce projects.

• Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns
• Created Visualforce Components to minimize the code and Re-use of components in different Visual force pages.
• Created and updated the fields, lookup filters, buttons, Apps, tabs, and links.
• Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
• Modify site search preferences and settings to enable searching for a specified product attribute.
• Created and deployed Several Reports using salesforce.com platform.
• Developed and deployed workflows and approval processes for opportunities and products/ assets management

• Client :MeridianInvesters, FL
• Created, implemented and managed automated testing scripts for regression and system testing
• Created Reports and Dashboards as per the customer requirements
• Worked on Record Types, Validation Rules, Triggers and Page Layouts
• Involved in creating gap analysis document, clearly identifying the data, business process and work flows of the organization with respect to salesforce.com implementation
• Evaluated new technologies that could improve existing QA processes or introduce new ones
• Worked with senior team members to analyze of each product and its competitor, to integrate new product, and optimize existing products
• Imported accounts and contacts data through Import Wizard
• Worked on data migration from databases to SFDC using Data Loader
• Identified opportunities for business process improvement across projects
• Utilized data loader to import and export large datasets into Salesforce from external sources such as CSV files
• Seed the sandbox for testing and migrated the code to the deployment instance after testing
• Designed page layouts for different profiles to customize the look and feel of the organization's Salesforce environment
• Coordinated with developers and end-users to ensure smooth transition between development phases throughout the project lifecycle
• Conducted User Acceptance Testing sessions before releasing changes into production environment
• Resolved complex issues related to configuration setup or customization of Salesforce.com applications
• Tested changes to database applications or systems
• Created Visualforce Components to minimize the code and Re-use of components in different Visual force pages
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.