Results-driven IT expert with 10+ years of experience orchestrating ERP/CRM implementations (NetSuite, SAP ECC, HubSpot) to optimize manufacturing and logistics workflows. Specialized in Order-to-Cash (OTC), Warehouse Management (WM), and financial modules (FI/CO, MM, SD) for manufacturing firms. Proven expertise in aligning ERP configurations with business needs, reducing stockouts by 15%, and improving inventory accuracy by 20% through barcode systems and REST/SOAP API integrations. Skilled in integrating 3PL systems with NetSuite ERP to enable real-time data flow, cutting delivery times by 10%. Contributed to crossfunctional projects aligning ERP systems with production planning tools to optimize raw material procurement and reduce waste. PMP-certified with a focus on clear communication, process documentation, and delivering solutions that balance technical feasibility with operational efficiency.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Business System Manager
ABI Attachments Inc.
Mishawaka, United States
07.2023 - Current
Company Overview: ABI Attachments Inc
Is an Indiana-based manufacturer specializing in innovative equipment for niche markets, including tractor, skid steer, and ATV attachments designed for equestrians, property owners, and commercial landscape contractors
ERP/CRM Subject Matter Expert (SME): Spearheaded enterprise-level optimization of NetSuite ERP and HubSpot CRM, enhancing operational efficiency across sales, marketing, warehouse, and logistics teams
Reduced Order-to-Cash (OTC) cycle time by 25% through automated invoice approvals and streamlined workflows
API & Middleware Integrations: Engineered REST/SOAP API integrations between NetSuite and third-party systems (e.g., 3PL providers, Cybersource, UPS, PrintNode), resolving data synchronization challenges and improving inventory accuracy by 15%
Supply Chain & Inventory Optimization: Revamped warehouse/logistics processes using NetSuite's advanced inventory management tools, reducing delivery times by 10% and aligning procurement with demand-supply forecasting
Cross-Functional System Enhancements: Collaborated with IT, sales, and logistics teams to design a real-time reporting dashboard, enabling data-driven decisions for inventory allocation, order fulfillment, and sales performance
Technical Development: Authored SuiteScript (JavaScript) customizations to automate workflows, enhance UI/UX, and integrate systems, reducing manual data entry by 40%
Managed middleware connectivity (e.g., PrintNode for label printing) to ensure 99% uptime
End-to-End Project Leadership: Led the integration of HubSpot CRM with NetSuite ERP, aligning marketing/sales pipelines with inventory availability and boosting lead conversion rates by 20%
ABI Attachments Inc
Is an Indiana-based manufacturer specializing in innovative equipment for niche markets, including tractor, skid steer, and ATV attachments designed for equestrians, property owners, and commercial landscape contractors
Supply Chain: Order management, inventory optimization, 3PL coordination, demand forecasting
Business System Analyst
American Renolit Corporation
Laporte, United States
10.2020 - 07.2023
Company Overview: A manufacturing company, German-headquartered, specializing in high-quality plastic films and sheets
SAP ECC Warehouse Optimization: Integrated SAP ECC with barcode labeling systems to automate inventory tracking for raw materials and finished goods, improving accuracy by 20% and reducing shipping errors by 15%
MES/PLC Quality Control Automation: Bridged SAP ECC with MES and PLC systems to automate quality inspections for plastic film production, reducing defect rates by 15% and accelerating batch release times by 25%
Salesforce CRM & SAP Forecasting: Aligned sales forecasts with production planning by integrating Salesforce CRM with SAP ECC, enhancing demand-supply accuracy and optimizing inventory levels
Order-to-Cash (OTC) Process Optimization: Automated end-to-end OTC workflows in SAP ECC by designing custom approval hierarchies, invoice generation rules, and SD/FI module integration
Reduced manual effort by 30% and cut invoice processing cycle time by 25%
PLC-Driven Production Efficiency: Configured PLC systems to monitor production line performance, triggering automated SAP ECC reorder alerts for raw materials and reducing downtime by 18%
Cross-System Data Mapping: Led REST/SOAP API integrations between SAP ECC and third-party logistics (3PL) systems, ensuring seamless data flow for warehouse management and reducing shipping delays by 12%
A manufacturing company, German-headquartered, specializing in high-quality plastic films and sheets
Technical Expertise: ERP/MES Platforms: SAP ECC (WM, MM, PP, SD, FI modules), Salesforce CRM, MES (Manufacturing Execution Systems)
Integration Tools: REST/SOAP APIs, SAP PI/PO, PLC systems, EDI
Automation & Scripting: SAP ABAP, SQL, Power Automate
Process Excellence: MRP optimization, warehouse logistics, quality control automation, OTC cycle streamlining
SAP/IT Consultant- Contractor
Southern California Edison
Rosemead, USA
06.2019 - 04.2020
Developed and maintained XSJS (SAP HANA Extended Application Services JavaScript) scripts to automate data extraction, transformation, and loading (ETL) processes between upstream systems and downstream SAP HANA environments
Automated the launch of upstream data into SAP HANA using XSJS scripts and Integrated SAP HANA with external system enabling seamless data exchange and supporting real-time analytics for stakeholders
Collaborated with cross-functional teams to design and deploy custom XSJS scripts, reducing manual data entry and improving operational efficiency by 25%
Streamlined data flow across systems, ensuring real-time synchronization and accuracy for critical business processes like inventory management and financial reporting
ERP/SAP Analyst/Consultant- Contractor
E. & J. Gallo Winery
Modesto, USA
12.2018 - 05.2019
Migrated JD Edwards to SAP HANA with BOBJ reporting tools Fixed 45+ post-migration reporting discrepancies using SQL validation Configured SAP systems & executed 300+ test hours for financial/inventory modules
Supported offshore teams in JIRA-managed enhancements (30% faster resolution) Standardized technical documentation (+25% offshore delivery accuracy)
SAP Analyst/consultant - Contractor
Zimmer Biomet
Warsaw, USA
08.2018 - 12.2018
Cross-functional requirements analysis → technical delivery with SQL-optimized systems (22% efficiency gain) Engineered Informatica ETL workflows for Salesforce migration, enabling real-time sales analytics
Built SAP BW on HANA models with delta loads (+ETL automation via Data Provisioning tools) Delivered BOBJ reporting suite reducing data latency by 40% for inventory/financial modules
SAP analyst -Contractor
Mythri Consulting LLC
Texas, USA
01.2018 - 09.2018
Provided level 3 Support for systems within the area of expertise in SAP SD
Hands on experience and knowledge of IDocs and EDI related to OTC process while resolving EDI errors
SAP Sales Processing including Scheduling agreements, Contracts, Make-to-stock, Make-to-order, Variant Configuration
Returns, Credits/Debit Memos and Consignment Sales
SAP Delivery Processing including handling units, returns, cross-company stock transport, and orders
SAP Billing Processes, Intercompany Billing, EDI Partner Profile and Credit Management Coordinated with Cross team members regarding integration issues with ancillary systems
SAP analyst- Contractor
PVH Corporation
, India
11.2014 - 07.2016
Coordinated with team, Business Users, Technical Developers and ECC Business Analysts Gathering, Gap Analysis, Blue printing, and Functional/Technical Specs, Development, Go-live, rollout and post implementation support of SAP BI
Interacting with business heads and users to provide better solutions and explaining the capabilities of the BI and HANA
Interacted with Functional Analysts and Business Users in gathering reporting requirements and involved in functional spec discussions and project plans
Involved in planning, design, development, implementation, and production deployment of reporting solutions for various business processes
Prioritizing initiatives based on business needs and requirements
Allocating resources and maintaining cost efficiency Ensuring solutions meet business needs and requirements
Junior SAP Analyst-Contractor
KPI Systems
, India
09.2010 - 12.2011
Assist in planning, designing, and developing new and existing applications
Meet with decision makers and end-users to define business requirements and resolve issues
Ensure compatibility and efficiency of in-house computing systems
Develop strategies for improving existing systems and perform cost-benefit analyses for proposed systems
Analyst/Asst Manager
TBS Impex Ltd
, India
09.2010 - 12.2011
Coordinate and supervise staff, review financial statements and data
Improve processes and policies to support organizational goals, formulate and implement policies
Interact with customers to understand their needs, provide daily support, and assist with recruitment and negotiation
GIS Consultant- Contractor
Google Pvt Ltd.
, India
09.2008 - 05.2010
Design and maintain GIS databases for the city, coordinating with all departments
Manage photo, video, and image assets for GIS and synthesize complex information
Actively manage projects, anticipate opportunities to accelerate the program, and address issues in a proactive manner