Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pasadena Waggoner

Summary

Dependable team player with solid background in fulfillment. Highly productive, organized and efficient with the stamina to stand or walk for long hours. Reliable Fulfillment Associate with highly flexible availability and excellent workplace focus. First-rate skills in inventory management, merchandise location and shipment preparation. Disciplined and hardworking professional with strong multitasking abilities. Offering 3 years of related experience. Proven skills in receiving, moving and stocking merchandise. Efficient, accurate and hardworking team player knowledgeable about grocery stocking and rotation procedures. Comfortable lifting 50 pounds. Motivated FC Associate with 2 years of diverse and fast-paced fulfillment center experience. Customer-focused and detail-oriented dynamo with boundless energy to drive quick and accurate order delivery. Proficient at receiving, picking and packing operations and at training new associates for superior service. Hardworking and punctual works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.

Overview

3
3
years of professional experience

Work History

Dc Associate

Amazon
Lithonia, GA
11.2023 - Current
  • Scanned incoming products with radio-frequency scanners and entered products into inventory management system for smooth stock tracking and customer order fulfillment.
  • Demonstrated strong problem solving skills when dealing with difficult situations.
  • Delivered products, as member of picking team, to next stage of process quickly and accurately and kept customer products flowing and warehouse humming.
  • Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed and shipped orders to customers with speed and precision.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport.

Remote Customer Service Representative

Arise Platform
02.2023 - Current
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Utilized job-related software to prepare change of address records and issue service discontinuance orders.
  • Provided top quality control and eliminated downtime to maximize revenue.
  • Took special orders in person and over telephone, generating additional revenue every month.

Assistant Manager

Family Dollar
Augusta , GA
03.2023 - 09.2023
  • Managed customer service inquiries and complaints in a timely manner.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Communicated regularly with customers to gain insights into their needs.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Proposed or approved modifications to project plans.

Forklift Operator

Spherion Staffing
Augusta, GA
03.2021 - 01.2023
  • Loaded pallets onto trailers for shipment.
  • Moved freight, stock and other materials to and from storage and production areas and loading docks.
  • Maneuvered forklift over and around loaded pallets, boxes and other materials.
  • Performed inspections and made repairs on tractors.
  • Followed safe practices to mix and apply chemicals.
  • Followed maps and GPS systems to promptly complete tasks.
  • Organized warehouse shelves and racks for efficient retrieval during order fulfillment process.
  • Utilized RF scanner technology while moving stock within facility in order to maintain accurate inventory levels.
  • Checked shipments for damaged or incorrect items.

Education

GED -

Augusta Technical College
Augusta, GA
06-2013

Skills

  • Shipping Procedures
  • Order Picking
  • Loading and Unloading
  • Stock Replenishment
  • Customer Service
  • Schedule Coordination
  • Shipment Preparation
  • Palletizing
  • Equipment Operation
  • Inventory Auditing
  • Package Verification
  • Friendly and Courteous
  • Excellent Communication

Timeline

Dc Associate

Amazon
11.2023 - Current

Assistant Manager

Family Dollar
03.2023 - 09.2023

Remote Customer Service Representative

Arise Platform
02.2023 - Current

Forklift Operator

Spherion Staffing
03.2021 - 01.2023

GED -

Augusta Technical College
Pasadena Waggoner