Pasang Tamang
Montgomery Village,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Case Manager
Interfaith Works
06.2022 - Current
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Utilized trauma-informed approach to promote healing and empowerment for clients.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Partnered with local organizations to expand access to social and community services.
- Monitored program performance and outcomes for successful delivery of services.
- Established and maintained relationships with key stakeholders.
Case Aide
Interfaith Works- Community Supportive Housing
01.2021 - 03.2022
- Improved clients coping with routine life activities such as food budgeting and rental payments.
- Created plans and communicated deadlines to ensure documents were completed on time with case workers.
- Determined needed and relevant interventions based on each residents cognitive abilities and current needs with case workers.
- Worked with residents to improve life choices and maximize benefits of programs.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Collaborated with team members to achieve target results.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Assisted 30 plus clients with researching grants and grant writing tasks.
Program support staff
Interfaith Works Women’s Center
01.2017 - 01.2021
- Ensure that every client meets quality services by helping or supporting in needed.
- Implement Trauma informed care when necessary.
- Understand and display of cultural humanity and sensitivity.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Followed detailed directions from management to complete daily task.
- Collaborated with team members to achieve target results.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships
Education
Bachelor of Science - Hospitality Manamgement And Supervision
University of Maryland - Eastern Shore
Princess Anne, MD05.2022
Associate of Science - Hotel Management
Montgomery College
Rockville, MD04.2020
High School Diploma - undefined
Richard Montgomery high school
Rockville, MD2014
Skills
- Proficient in Microsoft office
- Fluent in English
- Well trained First Aid/CPR
- Customer Service
- Spreadsheet management
- Sorting and labeling
- Teamwork and Collaboration
- Written Communication
- Multi-line phone proficiency
Accomplishments
- Execute the plan in a timely manner with team and handle the crisis to satisfy customer which lead the professional service provider for the organizations.
- Achieved credential recognition through effectively helping team in organizing documents briefly.
Certification
- ServSafe Training - 5 years of certification
- First Aid/CPR Certified
Timeline
Case Manager
Interfaith Works
06.2022 - Current
Case Aide
Interfaith Works- Community Supportive Housing
01.2021 - 03.2022
Program support staff
Interfaith Works Women’s Center
01.2017 - 01.2021
Bachelor of Science - Hospitality Manamgement And Supervision
University of Maryland - Eastern Shore
Associate of Science - Hotel Management
Montgomery College
High School Diploma - undefined
Richard Montgomery high school
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