Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

PASCAL KABWIKA

Rancho Cordova,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain Part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills in order to satisfy clients need.

Overview

19
19
years of professional experience

Work History

Construction Technician III

ESTOUND BROADBAND
10.2018 - Current
  • Installed and configured new devices and system components.
  • Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
  • Responded to service requests during and after business hours.
  • Read blueprints and schematics to correctly place equipment.
  • Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications.
  • Worked closely with network administrators and server engineers to deliver quality service.
  • Coordinated installation of new users and relocations of existing users.
  • Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.

UBER DRIVER

Uber
01.2017 - 11.2022
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Delivered goods and products to customer on time and in excellent condition.

Technical Support Engineer

MASTEC, DALLAS
06.2016 - 12.2016
  • Explained technical information in clear terms to promote better understanding for non-technical users.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Provided guidance on installing and integrating new hardware components and software to remote clients.
  • Performed root cause analysis of reported issues to enact corrections.
  • Maintained response times to support business continuity.
  • Met with team personnel to share details of discovered issues and recurrent custom complaints.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.

CHAUFFEUR

ALL NATIONS CHURCH
04.2015 - 12.2016
  • Mapped efficient routes with minimal disruption to passengers or schedules.
  • Vacuumed, cleaned and sanitized vehicles between customers.
  • Stowed passenger items with care and concern to avoid damage or displeasure with handling.
  • Calculated bills, issued receipts and accepted payments.
  • Upheld high standards of professionalism and discretion when working with high-value clients.
  • Answered, scheduled and responded to reservation calls at specific times and locations.
  • Updated personal logs and business tracking documents accurately and according to schedule requirements.

Limousine Chauffeur and Bodyguard

INVUSA TRADING 1753
04.2004 - 12.2014
  • Mapped efficient routes with minimal disruption to passengers or schedules. Protected VIP customers and body guards services
  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Vacuumed, cleaned and sanitized vehicles between customers.
  • Stowed passenger items with care and concern to avoid damage or displeasure with handling.
  • Stored passenger luggage and personal items with care for safety and security.
  • Maintained vehicle cleanliness to maximize passenger satisfaction.
  • Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.
  • Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.

Education

Bachelor of Science - MECHANICAL ENGINEERING

CAPE PENINSULA UNIVERSITY OF TECHNOLOGY
CAPETOWN, SOUTH AFRICA
01.2014

Skills

  • Gunfire Locator
  • Parts Locator
  • Address Locator
  • Service Locator Patterns
  • Internet Resource Locator
  • Cable Termination
  • Cable Cutters
  • Cable Pulling
  • Cable Winches

Languages

French
Full Professional
Swahili
Full Professional
lingala
Native or Bilingual

Timeline

Construction Technician III

ESTOUND BROADBAND
10.2018 - Current

UBER DRIVER

Uber
01.2017 - 11.2022

Technical Support Engineer

MASTEC, DALLAS
06.2016 - 12.2016

CHAUFFEUR

ALL NATIONS CHURCH
04.2015 - 12.2016

Limousine Chauffeur and Bodyguard

INVUSA TRADING 1753
04.2004 - 12.2014

Bachelor of Science - MECHANICAL ENGINEERING

CAPE PENINSULA UNIVERSITY OF TECHNOLOGY

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PASCAL KABWIKA