PASCAL MPABUKA
CLEANER
DOHA
Summary
Highly-qualified Housekeeping Supervisor offering 5 years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs.
Overview
6
6
years of professional experience
Work History
Cleaning Supervisor
FMM
DOHA
01.2020 - Current
- Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
- Produced accurate and well planned health and safety risk assessments documenting safe work of cleaning staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Conducted recruitment, interview and selection processes to induct new staff in accordance with business policies.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
- Communicated repair needs to maintenance staff.
Security Supervisor
G4S QATAR W.L.L
DOHA, Qatar
2017.11 - 2020.12
- Developed improved training methods with focus on public safety and officer awareness.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Screened vendors and contractors before granting access to restricted areas within mall.
- Monitored work of contractors in design, construction and startup phases of security systems.
- Recorded incident reports with detailed accounts of occurrences.
- Led team of 77 guards in monitoring high volume of mall traffic during peak hours and days.
- Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies and plans.
Education
High School Diploma -
NEWCASTLE HIGH SCHOOL KAMPALA
KAMPALA, UGANDA 12.2013 - 02.2014
Skills
Employee evaluations
Ordering cleaning supplies
Performance improvements
Training and mentoring
Team Building
Dusting furniture
Cleaning bathrooms
Vacuuming and sweeping
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Cleaning Supervisor
FMM
01.2020 - Current
Security Supervisor
G4S QATAR W.L.L
2017.11 - 2020.12
High School Diploma -
NEWCASTLE HIGH SCHOOL KAMPALA
12.2013 - 02.2014