Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Pascal Ngabo

Pascal Ngabo

Scrum Master
McLean,NY

Summary

Experienced Scrum Master with expert knowledge of Software Development Lifecycle (SDLC), Agile Principles, Scrum ceremonies and practices. Demonstrated experience leading teams from waterfall to agile with a deep commitment to Servant Leadership and an appetite for continuous learning and development. Proven leadership, coaching and mentoring skills with track record of continued learning and career development. CAREER HIGHLIGHT Certified Scum Master with over 3 years of experience working across multiple teams. Solid knowledge of SDLC, with experience helping drive agile transition, adoption and change management. Passionate about high quality software development, the people, processes and tools that support it. Hands-on experience other agile frameworks such as Kanban, SAFe. Excellent understanding of agile principles and practices such as XP, TDD, CI/CD with experience assisting a team to define and implement action plans to attain DevOps high status running quarterly DORA assessments for the teams. Knowledge and experience with Agile Planning tools such as Jira, Versionone, Rally, TFS. Demonstrated experience coaching agile mindset shift and behaviors across multiple scrum teams including Senior Leadership. Experience aligning teams’ objectives and mission to an organization’s strategy using OKRs. Clear and concise verbal and written communication with deep understanding of group dynamics. Knowledgeable and experience in setting organizational improvement boards to drive organizational learning and improvement.

Overview

3
3
years of professional experience
1
1
Certification

Work History

SCRUM MASTER

Bank Of Montreal
07.2020 - Current
  • Assist multiple scrim teams to adhere to Agile practices and principles through facilitation, coaching and modeling agile values and behaviors
  • Create positive work environment where individuals feel valued and help team members manage working relationship through transparent dialogue and discussions
  • Ensure impediments are quickly identified and removed by ensuring teams create relevant scrum artifacts, demonstrate transparency, drive continuous inspection and adaptation in everything done
  • Support teams to delivery business value by understanding the intent of features and stories, use data to assess performance and lead improvement activities through these
  • Coached the development team and PO to improve practices, productivity and self-organization by fostering a culture of accountability within the teams to hold to standards and delivery commitments
  • Helped teams defined and documented their ways of working and hence enabling solid understanding of scrum roles and the need for role distinction
  • Support the Product Owner Work in maintaining a health product backlog by looking for creative ways to manage the backlog, organizing and facilitating backlog grooming sessions and ensuring every team member has an understanding of PBIs
  • Facilitate sprint loading, release planning and collaboration between development and product teams to ensure team is consistently on a continuous improvement plan
  • Run workshops to help my team assess their current capabilities and develop plans to improve team dynamics, practices and performance
  • Collaborated with other Scrum Masters, PO and Product Managers to identify, coordinate and resolved dependencies between teams
  • At a higher level, help the teams align their daily operations to business strategic goals using OKRs while encouraging them to establish meaningful sprint goals that resonate with key customer outcomes
  • Utilize facilitation techniques such as liberating structures to assist multiple approaches to brainstorming and innovation as a means of empowering team members to own their development process and drive change organically from within the team.

SCRUM MASTER

United Healthcare Group
04.2020 - 05.2022
  • Mentored and coached scrum teams on backlog refinement including the best practices for defining the Minimum Viable Product (MVP), different estimation techniques including relative sizing and Definition of Ready
  • Helped teams write good stories representing vertical slices of value using the INVEST criteria and other story splitting techniques
  • Mentored and coached teams on creation and maintenance of scrum team artifacts including product backlog, sprint backlog and Definition of Done
  • Tracked and radiated team level metrics such as burn-down charts, sprint health and velocity to both teams and Senior Management to continuous drive empirical process improvement
  • Fostered cross-team coordination as part of my responsibilities to align and gather feedback for process improvement and organizational change management
  • Drove a learning culture by empowering team members to facilitate and run various scrum ceremonies, actively identify areas of improvement and learning thus improving team performance and output
  • Created self-organizing and teams with T-shaped skills by identifying areas of improvement and together with teams conceptualize methods on how to be more efficient
  • Identified process inefficiencies from retrospectives and facilitated conversations to define and drive resolutions plans while putting systems in place to enable faster resolution time
  • Led efforts with PO and cross-functional development teams through phases of the software development lifecycle using scrum
  • Acted as Servant Leader to Scrum teams, facilitated scrum events while providing coaching to the organization as we continued on our journey to deliver best customer experiences by focusing on being agile.

Scrum Master

Albany Medical Center
05.2018 - 01.2021
  • Effectively implement the agile framework and scrum process in Manage each project's scope and timeline
  • Coordinate sprints, retrospective meetings and daily stand-ups
  • Coach team members in Agile frameworks
  • Facilitate internal communication and effective collaboration
  • Establish point of contact for external communications (e.g. from customers or stakeholders)
  • Work with product owners to handle backlogs and new requests
  • Perform identification, track and remove delivery roadblocks/impediments, Resolve conflicts and remove obstacles that occur
  • Shield team from distraction and encourage collaboration across all relevant roles and functions
  • Help teams implement changes effectively
  • Ensure deliverables are up to quality standards at the end of each sprint
  • Guide development teams to higher scrum maturity
  • Focus on processes to ensure quality of deliverables and creation of necessary documentation
  • Establish productive environment where team members 'own' the product and enjoy working on it
  • Identify and address obstacles to project success

Education

Alliance, Certified Scrum Master (CSM) - Professional Scrum Master

Scrum.org
Remote
11.2022

Associate of Applied Science - Surgical Technology

Hudson Valley Community College
Troy, NY
12.2019

BBA - Finance

ESG FINANCE (STUDIALIS INTERNATIONAL)
Paris, France
09.2015

Skills

  • Project Team Coordination
  • User Acceptance Testing (UAT)
  • Planning Meetings
  • Atlassian JIRA
  • Team Engagement
  • Scrum Methodology
  • External Communications
  • Technology Implementation
  • Collaborative Team Work
  • Judgment and Decision-Making

Certification

Profesio

Languages

French
Native or Bilingual
English
Full Professional
Swahili
Professional Working
A1
German
Limited Working

Timeline

SCRUM MASTER

Bank Of Montreal
07.2020 - Current

SCRUM MASTER

United Healthcare Group
04.2020 - 05.2022

Scrum Master

Albany Medical Center
05.2018 - 01.2021

Alliance, Certified Scrum Master (CSM) - Professional Scrum Master

Scrum.org

Associate of Applied Science - Surgical Technology

Hudson Valley Community College

BBA - Finance

ESG FINANCE (STUDIALIS INTERNATIONAL)

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Pascal NgaboScrum Master